HELP - Front dome light's and buttons, assist, sos, off, on and tailgate button all stopped working at the same time

[mriley8683]

Car is about 6 weeks over the 3 year warranty and basically everything in the panel by the rear view mirror stopped working except the rear window open close button. I thought it might be a fuse on the interior box under the steering wheel in the f30-f33 range but that doesnt seem to be doing the trick. Called the dealer and they didnt know there was a fuse box inside. They want 140 to diagnose.

Anyone have any thoughts before I go get taken advantage of

 

[RamCares]

Hello @mriley8683,

Should you elect to confer with your dealer we would love to assist here! Please send us a private message with your vehicle's model year and mileage if interested. Our team also understands if you would like to troubleshoot with the rest of the forum community as well. Let us know what you decide! We're only one PM away.

Hannah
Ram Cares

 

[vincentw56]

Center Console Panel

Dealer....... I'm lucky to have a great one. Service wait area is like a little café. Bagels, pastries, ice cream..... All on the house. Big screen TV, lounge chairs, tables to work from and the counter to eat all the free stuff. I haven't needed it for the Ram but I have used it for a couple of...

5thgenrams.com

Try this post

 

[mriley8683]

Center Console Panel

Dealer....... I'm lucky to have a great one. Service wait area is like a little café. Bagels, pastries, ice cream..... All on the house. Big screen TV, lounge chairs, tables to work from and the counter to eat all the free stuff. I haven't needed it for the Ram but I have used it for a couple of...

5thgenrams.com

Try this post

Awesome… it was a loose connection. Had to unplug it and plug it back in. All fixed now. Thx again.

 

[bobs4state]

Awesome… it was a loose connection. Had to unplug it and plug it back in. All fixed now. Thx again.

Great news. I am having the same issue. Where was the loose connection?

 

[Michael Frank]

I have the same problem with the switch cluster not working. Did anyone ever get an answer to where the loose connection was? Specifically was it at the fuse panel, or under the switch cluster? Also, any tips on removing the access panel to get to the fuse block under the steering wheel after removing the two screws?