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Heated seats not working

AdventureJunkie

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Sorry if this is the wrong section for post

I brought my truck in for the airback/seat belt software update from the dealership i bought my truck in. When I picked it up afterwards the heated seats/steering wheel would no longer activate through the buttons or through the infotainment screen.

Brought it back and they are saying this is caused from a comfort control module (ccm). They are ordering a new one but i don't know if this is the actual issue. I tried searching to see where this is located to make sure everything was plugged in but can't find much information in regards to this. Can anyone help?

Sent from my SM-G975U using Tapatalk
 
under pass seat...

-=FM45=-
 
Hi @AdventureJunkie , sorry to hear about that! If you happen to need any additional support while working alongside your dealer to get this resolved, please feel free to send our team a private message! We hope everything works out smoothly.

Courtney
Ram Cares
 

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