Blake_Jacksonph
Member
- Joined
- Oct 25, 2022
- Messages
- 6
- Reaction score
- 3
- Points
- 3
- Age
- 30
I want to start this thread out by stating that this is not a thread to bash anyone just give facts and my experience's with both tuners on my truck so people do not end up in the same boat as me.
Truck Specs:
2019 ram 1500 Laramie 5.7 (non E-Torque) 4x4
Carli commuter kit with Fox 2.0's
TRX wheels w/ 35x12.50r18
Diablo T2 with PCM Unlock
Vararam Intake
Moe's NSR VVT Cam Kit W/ All options (minus Tuning)
Greene Racing Tuning.
Pre Cam / Lifter failure: I ran HemiFever PCM/TCM tuning on my 4th and 5th Gen (current truck) and had 0 issues up till cam install and was happy with the tuning.
To start this journey my truck had the dreaded typical lifter failure, Reached out to Matt with Moe's Excellent customer service and help with all questions on how I get my truck fixed and fixed properly. My lifter failure ended up being a little different and the best possible outcome when it comes to lifter failure. I had zero shavings in the motor and the lifter that failed lost the retaining clip out of the back of it (can provide scope photos if anyone is interested in seeing). I got the Cam installed by a reputable shop who is to stay unnamed. I received my first tune package from HemiFever and the truck would not stay idling without throttle. Couple revisions later the truck would idle but surge like crazy when put into gear (drive or reverse) with 0 throttle. The truck was finally drivable and I say that very lightly as is in it would move. It would drive down the highway perfectly fine but at low speeds would surge and stall shifting to neutral or dying asking to **** to park before selecting gear. the truck was hanging up in 4th gear upon decel and just falling on its face when reaching a stop. these issues went on for 20+ revisions. Not sure on the exact number because he was working with the shop that did the cam and sent a bunch of files to them without copying me on the emails (will get to that in a second) but I had 16 files sent to me. The only way HemiFever could get the truck to drive is idling between 1000-1100 RPM, and that would only stop the surging I was having to manually downshift the truck to make it truly drivable, and occasionally the truck would still surge upon stopping or shift to neutral. I reached out to Matt with Moe's and both him and Sean with Hemi fever were insisting that it was an install failure and something was installed correctly, but yet still kept sending tune revisions and trying to get the truck to run. I asked Matt if another tuner could look at the file from Sean (HemiFever) and make sure he was adjusting everything correctly and also a fresh set of eyes on what my truck was doing. They ended up getting another tuner to write a new tune for my truck (Ex Diablo Engineer is the information I was Given) and no changes, all the same symptoms. I reached back out to Matt letting him know I was going to reach out to get another tuner to write a tune for the truck. If the truck was running on this new tune I would request a refund for hemi fever tuning as I have given them ample opportunity to tune the truck and they have been unsuccessful. Matt agrees so I proceed to Jay Greene with Greene Racing. Mean while Sean with Hemifever is still sending files to the shop that has my truck trying to correct there tune. I give the shop direction to please quit uploading HemiFever tunes to my truck as they were using my truck as a guinea pig to get there tune correct and I gave them plenty of opportunity to do so. Sean was sending videos of how the truck should be running and shifting yet in the videos were a 6 speed 4th gen cluster. I talked with Jay Greene on the phone for 45+ min and explain my situation as I am just trying to get my truck running at this point. I tell him if my truck runs on his tune he will gain my business and my word to the RAM community. If it does not run he ensured me I could receive a full refund for the tuning package. I send him my Files off the truck and he sends me the base line tune within 24 hours for my truck asked me to upload log and return the log. I install the tune and the truck runs and shifts as it should with just the baseline tune from Greene Racing. That's where I stand currently as of this post. I will update after completing the Greene Racing revisions and give a full review on his tuning.
To Summarize all of this and give my 2 cents and beliefs on this whole situation.
HemiFever Tuning knows 4th Gens and I have no doubts of their capabilities there or for a Level 1 (Stock truck) 5th gen tune. However you start throwing more than just intake and exhaust on a 5th gen truck they haven't quite got the recipe figured out yet which worries me for as much as his name is thrown around on threads. I wish he had been upfront with me letting me know that this is going to be a trial and error tuning and that my truck was the guinea pig for 5th gens with a cam. Matt Stated that they have 100+ trucks with my exact setup and have yet to run into any issues thus far especially to this extent. and that may be true in 4th gens but I do not believe they have many 5th gens with cams yet. Matt is and continues to be a great help and I have 0 regret installing his cam kit in my truck. I will continue to order parts from Moe's and seek Matts advice for my truck and Hemi's in General. As for tuning Greene Racing has my business as Customer service, honesty, and being up front with me has exceeded expectations.
I want to repeat this is not a bashing post and do not want to be perceived as this but wanted to let everyone in on my situation so others do not end up down the same path.
Maybe I am wrong in the 2 Cents section and my truck is a odd duck and a one of a kind issue but as for them blaming install and continuing to send revision after revision even after blaming install kind of makes the writing on the wall clear. and it especially came clear to me when the truck ran perfectly fine on Greene Racing baseline tune after 20+ revisions from Hemifever that were unsuccessful.
Truck Specs:
2019 ram 1500 Laramie 5.7 (non E-Torque) 4x4
Carli commuter kit with Fox 2.0's
TRX wheels w/ 35x12.50r18
Diablo T2 with PCM Unlock
Vararam Intake
Moe's NSR VVT Cam Kit W/ All options (minus Tuning)
Greene Racing Tuning.
Pre Cam / Lifter failure: I ran HemiFever PCM/TCM tuning on my 4th and 5th Gen (current truck) and had 0 issues up till cam install and was happy with the tuning.
To start this journey my truck had the dreaded typical lifter failure, Reached out to Matt with Moe's Excellent customer service and help with all questions on how I get my truck fixed and fixed properly. My lifter failure ended up being a little different and the best possible outcome when it comes to lifter failure. I had zero shavings in the motor and the lifter that failed lost the retaining clip out of the back of it (can provide scope photos if anyone is interested in seeing). I got the Cam installed by a reputable shop who is to stay unnamed. I received my first tune package from HemiFever and the truck would not stay idling without throttle. Couple revisions later the truck would idle but surge like crazy when put into gear (drive or reverse) with 0 throttle. The truck was finally drivable and I say that very lightly as is in it would move. It would drive down the highway perfectly fine but at low speeds would surge and stall shifting to neutral or dying asking to **** to park before selecting gear. the truck was hanging up in 4th gear upon decel and just falling on its face when reaching a stop. these issues went on for 20+ revisions. Not sure on the exact number because he was working with the shop that did the cam and sent a bunch of files to them without copying me on the emails (will get to that in a second) but I had 16 files sent to me. The only way HemiFever could get the truck to drive is idling between 1000-1100 RPM, and that would only stop the surging I was having to manually downshift the truck to make it truly drivable, and occasionally the truck would still surge upon stopping or shift to neutral. I reached out to Matt with Moe's and both him and Sean with Hemi fever were insisting that it was an install failure and something was installed correctly, but yet still kept sending tune revisions and trying to get the truck to run. I asked Matt if another tuner could look at the file from Sean (HemiFever) and make sure he was adjusting everything correctly and also a fresh set of eyes on what my truck was doing. They ended up getting another tuner to write a new tune for my truck (Ex Diablo Engineer is the information I was Given) and no changes, all the same symptoms. I reached back out to Matt letting him know I was going to reach out to get another tuner to write a tune for the truck. If the truck was running on this new tune I would request a refund for hemi fever tuning as I have given them ample opportunity to tune the truck and they have been unsuccessful. Matt agrees so I proceed to Jay Greene with Greene Racing. Mean while Sean with Hemifever is still sending files to the shop that has my truck trying to correct there tune. I give the shop direction to please quit uploading HemiFever tunes to my truck as they were using my truck as a guinea pig to get there tune correct and I gave them plenty of opportunity to do so. Sean was sending videos of how the truck should be running and shifting yet in the videos were a 6 speed 4th gen cluster. I talked with Jay Greene on the phone for 45+ min and explain my situation as I am just trying to get my truck running at this point. I tell him if my truck runs on his tune he will gain my business and my word to the RAM community. If it does not run he ensured me I could receive a full refund for the tuning package. I send him my Files off the truck and he sends me the base line tune within 24 hours for my truck asked me to upload log and return the log. I install the tune and the truck runs and shifts as it should with just the baseline tune from Greene Racing. That's where I stand currently as of this post. I will update after completing the Greene Racing revisions and give a full review on his tuning.
To Summarize all of this and give my 2 cents and beliefs on this whole situation.
HemiFever Tuning knows 4th Gens and I have no doubts of their capabilities there or for a Level 1 (Stock truck) 5th gen tune. However you start throwing more than just intake and exhaust on a 5th gen truck they haven't quite got the recipe figured out yet which worries me for as much as his name is thrown around on threads. I wish he had been upfront with me letting me know that this is going to be a trial and error tuning and that my truck was the guinea pig for 5th gens with a cam. Matt Stated that they have 100+ trucks with my exact setup and have yet to run into any issues thus far especially to this extent. and that may be true in 4th gens but I do not believe they have many 5th gens with cams yet. Matt is and continues to be a great help and I have 0 regret installing his cam kit in my truck. I will continue to order parts from Moe's and seek Matts advice for my truck and Hemi's in General. As for tuning Greene Racing has my business as Customer service, honesty, and being up front with me has exceeded expectations.
I want to repeat this is not a bashing post and do not want to be perceived as this but wanted to let everyone in on my situation so others do not end up down the same path.
Maybe I am wrong in the 2 Cents section and my truck is a odd duck and a one of a kind issue but as for them blaming install and continuing to send revision after revision even after blaming install kind of makes the writing on the wall clear. and it especially came clear to me when the truck ran perfectly fine on Greene Racing baseline tune after 20+ revisions from Hemifever that were unsuccessful.
Sorry, but the point still stands that even their cars start and idle.
