Got the Dreaded Rear Window Crack/Leak

[guitarjesus]

2019 Tradesman Quad Cab. I bought it used from a Ram dealer, certified used so I'm covered until 100k (in the high 70's currently).
Noticed the crack and leak yesterday after cold and snow.

For those that have dealt with the dealers and got their windows replaced, how long were you without a truck for?

Thanks.

 

[Cbty2050]

It's not happening, the fix is to seal the window.

 

[1923bob]

2019 Tradesman Quad Cab. I bought it used from a Ram dealer, certified used so I'm covered until 100k (in the high 70's currently).
Noticed the crack and leak yesterday after cold and snow.

For those that have dealt with the dealers and got their windows replaced, how long were you without a truck for?

Thanks.

Bummer

 

[Bigbadgen]

I’m currently dealing with it as well. I replaced my 3rd brake light with an after market with a better seal and having my rear glass installed on Monday. In our state we are covered for glass via insurance with zero out of pocket expense. Safelite guarantees their window so if it leaks again which it will because these 5th gen’s suck I will have another one installed. So with me they ended up putting in the wrong glass ( no defroster) because the defroster one is 2.5 months back ordered. Luckily one happened to come into their shop and I got it. It will be installed on Monday. Don’t mess around with the leak! There are some expensive components up against the rear wall. When those get wet your truck shorts out. Also in order to replace the rear glass you need to remove the entire rear interior to do this correctly, I did my own at a friends body shop so these glass guys wouldn’t butcher my plastics or strip bolts. All around nightmare.

 

[Bigbadgen]

Also while you have it apart silicone around those black breather vents. They leak there as well. Permatex is more than enough. Just seal the outer edge so that the rubber flaps still move freely

 

[KINGFUROOK]

... you should replace the cab vents while you have access. There is a new design that seals better and won't leak. Parts are like $30 or so.

 

[Bigbadgen]

... you should replace the cab vents while you have access. There is a new design that seals better and won't leak. Parts are like $30 or so.

I believe I have those already. I think they put them in in 2021 and newer.

 

[Bigbadgen]

Do you have a

... you should replace the cab vents while you have access. There is a new design that seals better and won't leak. Parts are like $30 or so.

part number ? How would I know which are in there now?

 

[Dbaker]

I bought my 2019 Ram Tradesman new July 2019. I thought I’d dodged the rear window leak issues until this past year when I noticed stains on the headliner. I took it to my dealer in Butler, Ohio, Weekley CJD and they hooked me up. Third brake light and rear window replaced under what they called “Ram extended warranty”. They always treat me right!

 

[Dbaker]

I bought my 2019 Ram Tradesman new July 2019. I thought I’d dodged the rear window leak issues until this past year when I noticed stains on the headliner. I took it to my dealer in Butler, Ohio, Weekley CJD and they hooked me up. Third brake light and rear window replaced under what they called “Ram extended warranty”. They always treat me right!

 

[Dbaker]

I should have added… they had my truck for a total of three days to replace both issues once the back ordered rear window came in. The rear window came in much quicker than they expected as well! I can’t complain, to this point, all issues with my Ram have been handled professionally and without squabbling over who’s paying for repairs. Both exhaust manifolds have also been replaced(individually at separate times) as well as the door lock actuator on the passenger front door. I think I have a total of $220 in these repair's after 80,000 miles and almost six years of ownership. Again, I can’t complain!

 

[1791]

i think there is a support group, you are not alone.

 

[tpetty]

I took my '20 in a year ago for this. Have only noticed the leak a couple times, but it exists. At the time, the part(s) to fix it were apparently back ordered, and after confirming the problem with the mechanic that inspected it, I was told they would call me when the part came in. Hmmm. A year. Guess I should call them...

 

[1791]

I took my '20 in a year ago for this. Have only noticed the leak a couple times, but it exists. At the time, the part(s) to fix it were apparently back ordered, and after confirming the problem with the mechanic that inspected it, I was told they would call me when the part came in. Hmmm. A year. Guess I should call them...

2 years ago i went to the dealer i was told they would replace the rear window, fix the stain in the headliner and all but the windows were on backorder......almost a year ago i went to same dealer the paint on the patriot blue hood was bubbling up, they would repaint the hood under warrantee but this time i was told they no longer replace the window even though my vin was in the affected vin range and the frame is totally cracked oh and the stain was something they may do but are not required to clean and they would call me when they could squeeze me in. they are a member of a large dealer group so ya know i got screwed. well it's been 11 months no call, i traded that ram in on another at a small town mom and pop type ram dealer good experience there. i'm still waiting on that call. LOL
save yourself the aggravation i suggest you take matters into your own hands do the flowable thing on the window because all they are gonna do is "reseal it" and make yourself a brake light gasket out of butyl rubber. it will take you less time to do that job than it takes to drive to the dealer and drop it off.
i contacted "Ram Cares" needless to say they clearly did not care........