BlueHemi1500
Active Member
Hello All,
I have spent the last 3 weeks getting my 2020 1500 Larime Level 1, 47k miles - factory stock except for a few cosmetic mods. (The dealer did not have all the parts and then broke some and had to order more parts.)
Last Friday, I was finally able to get the front struts replaced (Driver and Passenger-leaking) to get the truck to pass the Virginia State Inspection.
I also needed new tires and a front-end alignment, after the front suspension work. Well, yesterday when I picked up the truck from the tire dealer (Firestone) tells me that the passenger front coil spring was not seated correctly. The bottom of the spring is not butted up against the stop on the strut, it is about 1 inch from the stop. The front-end work was done at my RAM dealer to get the warranty for the parts and work and keep it factory parts while covered under warranty.
I am not a mechanic nor do I have the tools, and the knowledge to fix/correct this situation.
Questions are below:
I had to wait until this morning to write this message to let some of my emotions out, relax, and be a bit more objective, but 3 weeks to get this work completed and I had to cancel my tire appointment 2x to complete the repairs/maintenance.
I look forward to the collective knowledge of my fellow owners/users.
BlueHemi1500
I have spent the last 3 weeks getting my 2020 1500 Larime Level 1, 47k miles - factory stock except for a few cosmetic mods. (The dealer did not have all the parts and then broke some and had to order more parts.)
Last Friday, I was finally able to get the front struts replaced (Driver and Passenger-leaking) to get the truck to pass the Virginia State Inspection.
I also needed new tires and a front-end alignment, after the front suspension work. Well, yesterday when I picked up the truck from the tire dealer (Firestone) tells me that the passenger front coil spring was not seated correctly. The bottom of the spring is not butted up against the stop on the strut, it is about 1 inch from the stop. The front-end work was done at my RAM dealer to get the warranty for the parts and work and keep it factory parts while covered under warranty.
I am not a mechanic nor do I have the tools, and the knowledge to fix/correct this situation.
Questions are below:
- Is this safe to drive? - I drive 30 miles a day to work from my apt., and I work 3 hrs away, from my home, to my apt near where I work.
- My gut tells me that if the head mechanic at Firestone tells me about the situation they were careful with their wording, it's bad.
- I am going to insist the RAM dealer correct this immediately (no appointment, they will move to the front of the line at my insistence.)
- I am also asking RAM to calibrate the speedometer to the new tire size - factory size was 275/55/R20 new tires 275/60/R20 as compensation for my time and aggregation as then I have to go back and get yet another alignment at the Firestone (I have a lifetime alignment contract) and have to wait again for yet another appointment.
- My wife will be forced to navigate the repair mess as I have to leave today (Sunday) for my apt for the work week. (She will be without transportation aka forced to wait for work to be completed.)
I had to wait until this morning to write this message to let some of my emotions out, relax, and be a bit more objective, but 3 weeks to get this work completed and I had to cancel my tire appointment 2x to complete the repairs/maintenance.
I look forward to the collective knowledge of my fellow owners/users.
BlueHemi1500
