Fca Stellantis Ontario Canada

[hemirunner426]

In April of 2021 i bought a Ram Built to serve,great truck,better than my 2016 Spitfire yellow i traded in.About a month ago i started having trouble starting it when it is cold outside,-40 celcius..The dealer diagnosed it as a PCM failure and the part would not arrive until the end of February..I told the dealer i would need a loaner truck until the part came in,,warranty only supplies a vehicle for 5 days.I talked to my FCA reprecentative and they okayed the rental until my part came in and expedited the part..Less than 2 weeks and the part came in and my truck is fixed..

I get tired of reading all the FCA bashing about service and warranty,mostly posted i think by ford and chevy trolls.

I have bought probably 50 new Mopar vehicles so far in my lifetime and this is the kind of service i am use to.GREAT service and warranty.Thought it was time i actually shared this,so people know there is a lot of good at FCA,Stellantis.

 

[Cbty2050]

I really think it's more on the dealer stepping up and contacting their rep for help. It's usually really easy and things get done.

 

[HeavyMetalHauler]

In April of 2021 i bought a Ram Built to serve,great truck,better than my 2016 Spitfire yellow i traded in.About a month ago i started having trouble starting it when it is cold outside,-40 celcius..The dealer diagnosed it as a PCM failure and the part would not arrive until the end of February..I told the dealer i would need a loaner truck until the part came in,,warranty only supplies a vehicle for 5 days.I talked to my FCA reprecentative and they okayed the rental until my part came in and expedited the part..Less than 2 weeks and the part came in and my truck is fixed..

I get tired of reading all the FCA bashing about service and warranty,mostly posted i think by ford and chevy trolls.

I have bought probably 50 new Mopar vehicles so far in my lifetime and this is the kind of service i am use to.GREAT service and warranty.Thought it was time i actually shared this,so people know there is a lot of good at FCA,Stellantis.

I’m in Ontario too. If you don’t mind me asking, which dealer? Sounds like they do good business!

 

[hemirunner426]

I am in Timmins... I buy my vehicles at Mac Lang Chrysler and get them serviced at Chenier Motors in Timmins..Both excellent dealerships.