FCA factory extended warranty verification

[STLPNY]

When i bought my 2019 ram i also purchased the 8yr 85k miles extended platinum bumper to bumper warranty as i tow a 7500lb boat and a 8000lb travel trailer but when i brought it in for recent warranty work i wondered how would they know i have the extended warranty if i had to bring it to a different dealer than i purchased from because i got no verification or details on coverage from FCA . With my daughters new toyota and my wifes Nissan we got a credit card looking thing with a full explanation of the extended coverage a few weeks later in the mail. The only thing i got was the receipt showing the amount bi paid for it.

 

[Johnny_H]

Mine was on my PO. Also was just in the “Chrysler mainframe” when I brought it in. Just call your service dept and have them look up your vin


Sent from my iPhone using Tapatalk

 

[NorthStar]

When i bought my 2019 ram i also purchased the 8yr 85k miles extended platinum bumper to bumper warranty as i tow a 7500lb boat and a 8000lb travel trailer but when i brought it in for recent warranty work i wondered how would they know i have the extended warranty if i had to bring it to a different dealer than i purchased from because i got no verification or details on coverage from FCA . With my daughters new toyota and my wifes Nissan we got a credit card looking thing with a full explanation of the extended coverage a few weeks later in the mail. The only thing i got was the receipt showing the amount bi paid for it.

Have you logged into Ram Owners Site? It shows on there your warranties including any extended warranties on your specific VIN: www.mopar.com/ramtrucks/en-us/sign-in.htm

You can also check here to verify your extended warranty: https://www.mopar.com/en-us/care/mopar-vehicle-protection/access-plan.html

 

[User_3336]

I've never heard of a "PLATINUM" FCA/MOPAR Extended Warranty . . . . and "bumper to bumper"???

 

[GKIII]

"Platinum" gives me the feeling you bought a 3rd party warranty through the dealer rather than a MOPAR warranty.


MOPAR extended warranty is tied to your vin, so any service department can look it up.

 

[User_3336]

"Platinum" gives me the feeling you bought a 3rd party warranty through the dealer rather than a MOPAR warranty.


MOPAR extended warranty is tied to your vin, so any service department can look it up.

^^^^ THIS ^^^^

 

[STLPNY]

I've never heard of a "PLATINUM" FCA/MOPAR Extended Warranty . . . . and "bumper to bumper"???

My mistake FCA calls it " Maximum Bumper to bumper" Its on my paperwork paid $2,700 8yr 85K miles

 

[User_3336]

My mistake FCA calls it " Maximum Bumper to bumper" Its on my paperwork paid $2,700 8yr 85K miles

Max Care isn't "bumper to bumper".

 

[NorthStar]

Max Care isn't "bumper to bumper".

In defense of the OP, while I agree with you - you’re technically incorrect and I can see why he is using the phrase…MaxCare is referred to on a a number of sites as bumper to bumper:

Mopar Maximum Care - Mopar Max Care Warranty

Genuine Mopar Maximum Care Warranty, Also Known As Mopar Max Care - Maximum Care Covers 5,000+ Components - Instant Online Price Quote -

www.chrysler-factory-warranty.com

Everything You Should Know About Maxcare Coverage!

Mopar Factory-Backed Warranties Best Plan is Maximum Care! This covers over 5,000 compontents. Learn more about it here.

chryslerwarrantydirect.com

 

[User_3336]

In defense of the OP, while I agree with you - you’re technically incorrect and I can see why he is using the phrase…MaxCare is referred to on a a number of sites as bumper to bumper:

Mopar Maximum Care - Mopar Max Care Warranty

Genuine Mopar Maximum Care Warranty, Also Known As Mopar Max Care - Maximum Care Covers 5,000+ Components - Instant Online Price Quote -

www.chrysler-factory-warranty.com

Everything You Should Know About Maxcare Coverage!

Mopar Factory-Backed Warranties Best Plan is Maximum Care! This covers over 5,000 compontents. Learn more about it here.

chryslerwarrantydirect.com

Regardless of what those sites "advertise or say", a MaxCare FCA/MOPAR extended warranty is NOT bumper to bumper.

 

[bigdodge]

Regardless of what those sites "advertise or say", a MaxCare FCA/MOPAR extended warranty is NOT bumper to bumper.

maybe we should find out what do you believe bumper to bumper to be?

 

[User_3336]

maybe we should find out what do you believe bumper to bumper to be?

A bumper to bumper warranty would essentially be the 3/36 manufacturer warranty.

 

[bigdodge]

A bumper to bumper warranty would essentially be the 3/36 manufacturer warranty.

but that warranty does not cover some of the things that are excluded in those warranties, like belts, wear items etc.
so that is the confusion

 

[User_3336]

but that warranty does not cover some of the things that are excluded in those warranties, like belts, wear items etc.
so that is the confusion

THE PLAN WILL NOT COVER, OR APPLY TO LOSS OR EXPENSE RESULTING FROM: • Repairs or replacement of any component covered by any of the Vehicle manufacturer warranties, Certified Warranty, part manufacturer warranties or recall policies; roadside assistance, loaner vehicles or other services which are eligible to be covered by the Vehicle’s manufacturer warranty or marketing programs; • Repairs required as a result of other than a manufacturing defect (such as a design defect or normal wear); • Repair or replacement of any covered component when it has been determined that the condition existed prior to purchasing the Plan; • Plan benefits where the Vehicle odometer reading has been stopped or altered and/or the Vehicle’s actual mileage cannot be readily determined; • Brake pads, shoes, rotors and drums are not covered at any time (regardless of cause of failure); • Reimbursement of services/benefits that exceed the total number of services/allowance included in Plan Coverage; • Battery and cables; any battery for a component; spark plugs and wires; lights (bulb, sealed beams, lenses); suspension alignment; wheel balancing; wiper blades; catalytic converter, particulate filter and any other exhaust system components; heat shields and exhaust hangers; throttle body cleaning; evaporator deodorizing; carbon cleaning; • High voltage battery is not covered at any time (regardless of cause of failure); • Repairs due to any alterations or modifications to the Vehicle not approved or recommended by the manufacturer, including but not limited to: (a) failure of any custom or add-on / aftermarket part (unless listed as a specific covered part); (b) emissions and/or exhaust systems modifications; engine modifications, transmission modifications, and/or drive axle modifications, which includes any performance modifications; (c) oversized/undersized tires; (d) all frame or suspension modifications; • Repairs to covered components that are the direct result of the failure of alterations or modifications not recommended by the manufacturer; Form Num: NM515 FMCC#: MVP NM515 Page: 7 of 10 • Lift kits that exceed two (2) inches; repairs to covered components that are the direct result of the failure of a lift kit that exceeds two (2) inches; • Plan benefits necessary as a result of (a) failure to properly care for or maintain the Vehicle; (b) fire, accident, abuse, vandalism, negligence, Acts of Terrorism or Act of God including but not limited to the Vehicle rendered inoperable due to snow, ice or flood; (c) failure to properly operate the Vehicle; (d) Vehicles that have been used or are being used for competitive speed events such as races or acceleration trials; (e) pulling a trailer that exceeds the rated capacity of the Vehicle or failure to adhere to the requirements for vehicles used to pull a trailer as outlined in the owner manual supplied by the manufacturer; (f) tampering with the emission system or with any parts that could affect that system; (g) use of dirty fluids, or fuels, refrigerants or other fluids which are not recommended by the manufacturer; (h) failure due to fluid contamination or sludge; (i) modifications not approved or recommended by the manufacturer; (j) overloading rated payload capacity of the Vehicle; (k) damage incurred by off-road usage; • Fasteners, bolts and attaching hardware that does not attach a covered component to another covered component; • Repairs to a covered component where the component has been restricted by the manufacturer; repairs that are the direct result of the failure of a component that has been restricted by the manufacturer; • Repairs caused by pre-ignition detonation, pinging, improper/contaminated fuel including fuels containing more than 10% ethanol (if the engine was not manufactured for this mixture); • Plan service obtained from other than a Dealer unless authorization is first received from us. FCA US Vehicles must return to a FCA US LLC Dealer for Plan covered repairs; (Dealers cannot authorize repairs.) • Repairs required as a result of use of other than the Vehicle manufacturer’s parts during the term of the Plan, unless authorized by us; • Repairs to a covered component caused by the failure of a non-covered component and/or an aftermarket installation not performed by a Dealer, or any outside installation of "salvage or junk" components in conjunction with an insurance or damage claim. All part installations to satisfy such claims must be with new or factory authorized remanufactured components and parts; • Bodily injury or property damage arising or allegedly arising out of a defect in the design, manufacture, materials or workmanship of a covered component; • Any fines, fees or taxes which are associated with impound towing as a result of actual or alleged violation of any laws or regulations; • Plan benefits to Vehicles operated outside of the United States, Canada, Guam, Puerto Rico and Mexico; • Plan benefits to Vehicles registered outside of the United States, Guam and Puerto Rico; • Exterior - tires; trim; name plates; appliques; body sheet metal; glass; plastic lenses; paint; bright metal; bumpers; side-view mirrors (glass/ housing); wheel covers; steel wheels; aluminum wheels; rusted or frozen rims; weather strips; rust; water leaks; restricted drain tubes; wind noises; all outer body panels; spoilers; plastic and fiberglass body parts; vinyl tops; convertible top fabric; repairs or damage caused by environmental factors such as acid rain, tree sap, salt or ocean spray; • Interior - trim; carpet; upholstery; dash pad; door and window handles; knobs; buttons; moldings; arm rests and head liner; cargo cover; cosmetic appearance; torn/worn/soiled; • Mechanical - manual clutch assembly; clutch disc, pressure plate, clutch release bearing and pilot bearing (manual transmission); damage to flywheel as a result of a clutch failure; repairs to snow plows, winches and trailer hitches regardless of their installation; • Cost or expenses for teardown, rental, inspection or diagnosis of failures not covered by the Plan; • Shop supplies, waste disposal fees and materials; • Repairs to any Vehicle where the title has become branded or the Vehicle has become restricted by the manufacturer after the purchase of the Plan; • Maintenance services specified in the owner’s manual and the parts used in connection with such services; • Repairs to a covered component caused by the failure of a non-covered component and/or an aftermarket installation not performed by an authorized Dealer; • Repairs or replacement to components covered by the Hybrid System Limited Warranty (refer to Warranty booklet for details); • Hybrid components: hybrid charging system; hybrid electric cooling system; hybrid power invertor system; • Portable Units including but not limited to - headphones; I-Pods; GPS units; DVD players; laptop computers; cellular phones; any hand-held device; Navigation DVD; • Repair or replacement of Performance parts, Performance enhancing parts; repairs to covered components that are the direct result of failure of a performance part; • Any economic loss of any kind, including but not limited to rental car expenses, consequential damages, incidental damages, or other losses that relate in any manner to your use or loss of use of the Covered Vehicle.

 

[STLPNY]

THE PLAN WILL NOT COVER, OR APPLY TO LOSS OR EXPENSE RESULTING FROM: • Repairs or replacement of any component covered by any of the Vehicle manufacturer warranties, Certified Warranty, part manufacturer warranties or recall policies; roadside assistance, loaner vehicles or other services which are eligible to be covered by the Vehicle’s manufacturer warranty or marketing programs; • Repairs required as a result of other than a manufacturing defect (such as a design defect or normal wear); • Repair or replacement of any covered component when it has been determined that the condition existed prior to purchasing the Plan; • Plan benefits where the Vehicle odometer reading has been stopped or altered and/or the Vehicle’s actual mileage cannot be readily determined; • Brake pads, shoes, rotors and drums are not covered at any time (regardless of cause of failure); • Reimbursement of services/benefits that exceed the total number of services/allowance included in Plan Coverage; • Battery and cables; any battery for a component; spark plugs and wires; lights (bulb, sealed beams, lenses); suspension alignment; wheel balancing; wiper blades; catalytic converter, particulate filter and any other exhaust system components; heat shields and exhaust hangers; throttle body cleaning; evaporator deodorizing; carbon cleaning; • High voltage battery is not covered at any time (regardless of cause of failure); • Repairs due to any alterations or modifications to the Vehicle not approved or recommended by the manufacturer, including but not limited to: (a) failure of any custom or add-on / aftermarket part (unless listed as a specific covered part); (b) emissions and/or exhaust systems modifications; engine modifications, transmission modifications, and/or drive axle modifications, which includes any performance modifications; (c) oversized/undersized tires; (d) all frame or suspension modifications; • Repairs to covered components that are the direct result of the failure of alterations or modifications not recommended by the manufacturer; Form Num: NM515 FMCC#: MVP NM515 Page: 7 of 10 • Lift kits that exceed two (2) inches; repairs to covered components that are the direct result of the failure of a lift kit that exceeds two (2) inches; • Plan benefits necessary as a result of (a) failure to properly care for or maintain the Vehicle; (b) fire, accident, abuse, vandalism, negligence, Acts of Terrorism or Act of God including but not limited to the Vehicle rendered inoperable due to snow, ice or flood; (c) failure to properly operate the Vehicle; (d) Vehicles that have been used or are being used for competitive speed events such as races or acceleration trials; (e) pulling a trailer that exceeds the rated capacity of the Vehicle or failure to adhere to the requirements for vehicles used to pull a trailer as outlined in the owner manual supplied by the manufacturer; (f) tampering with the emission system or with any parts that could affect that system; (g) use of dirty fluids, or fuels, refrigerants or other fluids which are not recommended by the manufacturer; (h) failure due to fluid contamination or sludge; (i) modifications not approved or recommended by the manufacturer; (j) overloading rated payload capacity of the Vehicle; (k) damage incurred by off-road usage; • Fasteners, bolts and attaching hardware that does not attach a covered component to another covered component; • Repairs to a covered component where the component has been restricted by the manufacturer; repairs that are the direct result of the failure of a component that has been restricted by the manufacturer; • Repairs caused by pre-ignition detonation, pinging, improper/contaminated fuel including fuels containing more than 10% ethanol (if the engine was not manufactured for this mixture); • Plan service obtained from other than a Dealer unless authorization is first received from us. FCA US Vehicles must return to a FCA US LLC Dealer for Plan covered repairs; (Dealers cannot authorize repairs.) • Repairs required as a result of use of other than the Vehicle manufacturer’s parts during the term of the Plan, unless authorized by us; • Repairs to a covered component caused by the failure of a non-covered component and/or an aftermarket installation not performed by a Dealer, or any outside installation of "salvage or junk" components in conjunction with an insurance or damage claim. All part installations to satisfy such claims must be with new or factory authorized remanufactured components and parts; • Bodily injury or property damage arising or allegedly arising out of a defect in the design, manufacture, materials or workmanship of a covered component; • Any fines, fees or taxes which are associated with impound towing as a result of actual or alleged violation of any laws or regulations; • Plan benefits to Vehicles operated outside of the United States, Canada, Guam, Puerto Rico and Mexico; • Plan benefits to Vehicles registered outside of the United States, Guam and Puerto Rico; • Exterior - tires; trim; name plates; appliques; body sheet metal; glass; plastic lenses; paint; bright metal; bumpers; side-view mirrors (glass/ housing); wheel covers; steel wheels; aluminum wheels; rusted or frozen rims; weather strips; rust; water leaks; restricted drain tubes; wind noises; all outer body panels; spoilers; plastic and fiberglass body parts; vinyl tops; convertible top fabric; repairs or damage caused by environmental factors such as acid rain, tree sap, salt or ocean spray; • Interior - trim; carpet; upholstery; dash pad; door and window handles; knobs; buttons; moldings; arm rests and head liner; cargo cover; cosmetic appearance; torn/worn/soiled; • Mechanical - manual clutch assembly; clutch disc, pressure plate, clutch release bearing and pilot bearing (manual transmission); damage to flywheel as a result of a clutch failure; repairs to snow plows, winches and trailer hitches regardless of their installation; • Cost or expenses for teardown, rental, inspection or diagnosis of failures not covered by the Plan; • Shop supplies, waste disposal fees and materials; • Repairs to any Vehicle where the title has become branded or the Vehicle has become restricted by the manufacturer after the purchase of the Plan; • Maintenance services specified in the owner’s manual and the parts used in connection with such services; • Repairs to a covered component caused by the failure of a non-covered component and/or an aftermarket installation not performed by an authorized Dealer; • Repairs or replacement to components covered by the Hybrid System Limited Warranty (refer to Warranty booklet for details); • Hybrid components: hybrid charging system; hybrid electric cooling system; hybrid power invertor system; • Portable Units including but not limited to - headphones; I-Pods; GPS units; DVD players; laptop computers; cellular phones; any hand-held device; Navigation DVD; • Repair or replacement of Performance parts, Performance enhancing parts; repairs to covered components that are the direct result of failure of a performance part; • Any economic loss of any kind, including but not limited to rental car expenses, consequential damages, incidental damages, or other losses that relate in any manner to your use or loss of use of the Covered Vehicle.

That list contradicts most of the items that are listed as covered under the plan. This sounds like the plan for a used purchase not original new purchase but i may be wrong

 

[STLPNY]

THE PLAN WILL NOT COVER, OR APPLY TO LOSS OR EXPENSE RESULTING FROM: • Repairs or replacement of any component covered by any of the Vehicle manufacturer warranties, Certified Warranty, part manufacturer warranties or recall policies; roadside assistance, loaner vehicles or other services which are eligible to be covered by the Vehicle’s manufacturer warranty or marketing programs; • Repairs required as a result of other than a manufacturing defect (such as a design defect or normal wear); • Repair or replacement of any covered component when it has been determined that the condition existed prior to purchasing the Plan; • Plan benefits where the Vehicle odometer reading has been stopped or altered and/or the Vehicle’s actual mileage cannot be readily determined; • Brake pads, shoes, rotors and drums are not covered at any time (regardless of cause of failure); • Reimbursement of services/benefits that exceed the total number of services/allowance included in Plan Coverage; • Battery and cables; any battery for a component; spark plugs and wires; lights (bulb, sealed beams, lenses); suspension alignment; wheel balancing; wiper blades; catalytic converter, particulate filter and any other exhaust system components; heat shields and exhaust hangers; throttle body cleaning; evaporator deodorizing; carbon cleaning; • High voltage battery is not covered at any time (regardless of cause of failure); • Repairs due to any alterations or modifications to the Vehicle not approved or recommended by the manufacturer, including but not limited to: (a) failure of any custom or add-on / aftermarket part (unless listed as a specific covered part); (b) emissions and/or exhaust systems modifications; engine modifications, transmission modifications, and/or drive axle modifications, which includes any performance modifications; (c) oversized/undersized tires; (d) all frame or suspension modifications; • Repairs to covered components that are the direct result of the failure of alterations or modifications not recommended by the manufacturer; Form Num: NM515 FMCC#: MVP NM515 Page: 7 of 10 • Lift kits that exceed two (2) inches; repairs to covered components that are the direct result of the failure of a lift kit that exceeds two (2) inches; • Plan benefits necessary as a result of (a) failure to properly care for or maintain the Vehicle; (b) fire, accident, abuse, vandalism, negligence, Acts of Terrorism or Act of God including but not limited to the Vehicle rendered inoperable due to snow, ice or flood; (c) failure to properly operate the Vehicle; (d) Vehicles that have been used or are being used for competitive speed events such as races or acceleration trials; (e) pulling a trailer that exceeds the rated capacity of the Vehicle or failure to adhere to the requirements for vehicles used to pull a trailer as outlined in the owner manual supplied by the manufacturer; (f) tampering with the emission system or with any parts that could affect that system; (g) use of dirty fluids, or fuels, refrigerants or other fluids which are not recommended by the manufacturer; (h) failure due to fluid contamination or sludge; (i) modifications not approved or recommended by the manufacturer; (j) overloading rated payload capacity of the Vehicle; (k) damage incurred by off-road usage; • Fasteners, bolts and attaching hardware that does not attach a covered component to another covered component; • Repairs to a covered component where the component has been restricted by the manufacturer; repairs that are the direct result of the failure of a component that has been restricted by the manufacturer; • Repairs caused by pre-ignition detonation, pinging, improper/contaminated fuel including fuels containing more than 10% ethanol (if the engine was not manufactured for this mixture); • Plan service obtained from other than a Dealer unless authorization is first received from us. FCA US Vehicles must return to a FCA US LLC Dealer for Plan covered repairs; (Dealers cannot authorize repairs.) • Repairs required as a result of use of other than the Vehicle manufacturer’s parts during the term of the Plan, unless authorized by us; • Repairs to a covered component caused by the failure of a non-covered component and/or an aftermarket installation not performed by a Dealer, or any outside installation of "salvage or junk" components in conjunction with an insurance or damage claim. All part installations to satisfy such claims must be with new or factory authorized remanufactured components and parts; • Bodily injury or property damage arising or allegedly arising out of a defect in the design, manufacture, materials or workmanship of a covered component; • Any fines, fees or taxes which are associated with impound towing as a result of actual or alleged violation of any laws or regulations; • Plan benefits to Vehicles operated outside of the United States, Canada, Guam, Puerto Rico and Mexico; • Plan benefits to Vehicles registered outside of the United States, Guam and Puerto Rico; • Exterior - tires; trim; name plates; appliques; body sheet metal; glass; plastic lenses; paint; bright metal; bumpers; side-view mirrors (glass/ housing); wheel covers; steel wheels; aluminum wheels; rusted or frozen rims; weather strips; rust; water leaks; restricted drain tubes; wind noises; all outer body panels; spoilers; plastic and fiberglass body parts; vinyl tops; convertible top fabric; repairs or damage caused by environmental factors such as acid rain, tree sap, salt or ocean spray; • Interior - trim; carpet; upholstery; dash pad; door and window handles; knobs; buttons; moldings; arm rests and head liner; cargo cover; cosmetic appearance; torn/worn/soiled; • Mechanical - manual clutch assembly; clutch disc, pressure plate, clutch release bearing and pilot bearing (manual transmission); damage to flywheel as a result of a clutch failure; repairs to snow plows, winches and trailer hitches regardless of their installation; • Cost or expenses for teardown, rental, inspection or diagnosis of failures not covered by the Plan; • Shop supplies, waste disposal fees and materials; • Repairs to any Vehicle where the title has become branded or the Vehicle has become restricted by the manufacturer after the purchase of the Plan; • Maintenance services specified in the owner’s manual and the parts used in connection with such services; • Repairs to a covered component caused by the failure of a non-covered component and/or an aftermarket installation not performed by an authorized Dealer; • Repairs or replacement to components covered by the Hybrid System Limited Warranty (refer to Warranty booklet for details); • Hybrid components: hybrid charging system; hybrid electric cooling system; hybrid power invertor system; • Portable Units including but not limited to - headphones; I-Pods; GPS units; DVD players; laptop computers; cellular phones; any hand-held device; Navigation DVD; • Repair or replacement of Performance parts, Performance enhancing parts; repairs to covered components that are the direct result of failure of a performance part; • Any economic loss of any kind, including but not limited to rental car expenses, consequential damages, incidental damages, or other losses that relate in any manner to your use or loss of use of the Covered Vehicle.

this statement in the plan above suggests used vehicle. ( Repair or replacement of any covered component when it has been determined that the condition existed prior to purchasing the Plan Read it all

 

[NorthStar]

That list contradicts most of the items that are listed as covered under the plan. This sounds like the plan for a used purchase not original new purchase but i may be wrong

That list is exactly what is on every Mopar Vehicle Protection Plan document when you purchase a Mopar extended warranty. I have it on my new Ram and that is verbatim what is in my plan. FCA's lawyers covered FCAs hiney with all the exclusions...

The Plan document clearly states up front what they will repair and then they proceed into what they will not cover. Put them both together and you have a list of virtually everything on the vehicles that is either covered or excluded by the Plan. See the sample docs in the link below.

Mopar Vehicle Protection Plans Document Library | Chrysler Factory Plans

www.chryslerfactoryplans.com

 

[STLPNY]

THE PLAN WILL NOT COVER, OR APPLY TO LOSS OR EXPENSE RESULTING FROM: • Repairs or replacement of any component covered by any of the Vehicle manufacturer warranties, Certified Warranty, part manufacturer warranties or recall policies; roadside assistance, loaner vehicles or other services which are eligible to be covered by the Vehicle’s manufacturer warranty or marketing programs; • Repairs required as a result of other than a manufacturing defect (such as a design defect or normal wear); • Repair or replacement of any covered component when it has been determined that the condition existed prior to purchasing the Plan; • Plan benefits where the Vehicle odometer reading has been stopped or altered and/or the Vehicle’s actual mileage cannot be readily determined; • Brake pads, shoes, rotors and drums are not covered at any time (regardless of cause of failure); • Reimbursement of services/benefits that exceed the total number of services/allowance included in Plan Coverage; • Battery and cables; any battery for a component; spark plugs and wires; lights (bulb, sealed beams, lenses); suspension alignment; wheel balancing; wiper blades; catalytic converter, particulate filter and any other exhaust system components; heat shields and exhaust hangers; throttle body cleaning; evaporator deodorizing; carbon cleaning; • High voltage battery is not covered at any time (regardless of cause of failure); • Repairs due to any alterations or modifications to the Vehicle not approved or recommended by the manufacturer, including but not limited to: (a) failure of any custom or add-on / aftermarket part (unless listed as a specific covered part); (b) emissions and/or exhaust systems modifications; engine modifications, transmission modifications, and/or drive axle modifications, which includes any performance modifications; (c) oversized/undersized tires; (d) all frame or suspension modifications; • Repairs to covered components that are the direct result of the failure of alterations or modifications not recommended by the manufacturer; Form Num: NM515 FMCC#: MVP NM515 Page: 7 of 10 • Lift kits that exceed two (2) inches; repairs to covered components that are the direct result of the failure of a lift kit that exceeds two (2) inches; • Plan benefits necessary as a result of (a) failure to properly care for or maintain the Vehicle; (b) fire, accident, abuse, vandalism, negligence, Acts of Terrorism or Act of God including but not limited to the Vehicle rendered inoperable due to snow, ice or flood; (c) failure to properly operate the Vehicle; (d) Vehicles that have been used or are being used for competitive speed events such as races or acceleration trials; (e) pulling a trailer that exceeds the rated capacity of the Vehicle or failure to adhere to the requirements for vehicles used to pull a trailer as outlined in the owner manual supplied by the manufacturer; (f) tampering with the emission system or with any parts that could affect that system; (g) use of dirty fluids, or fuels, refrigerants or other fluids which are not recommended by the manufacturer; (h) failure due to fluid contamination or sludge; (i) modifications not approved or recommended by the manufacturer; (j) overloading rated payload capacity of the Vehicle; (k) damage incurred by off-road usage; • Fasteners, bolts and attaching hardware that does not attach a covered component to another covered component; • Repairs to a covered component where the component has been restricted by the manufacturer; repairs that are the direct result of the failure of a component that has been restricted by the manufacturer; • Repairs caused by pre-ignition detonation, pinging, improper/contaminated fuel including fuels containing more than 10% ethanol (if the engine was not manufactured for this mixture); • Plan service obtained from other than a Dealer unless authorization is first received from us. FCA US Vehicles must return to a FCA US LLC Dealer for Plan covered repairs; (Dealers cannot authorize repairs.) • Repairs required as a result of use of other than the Vehicle manufacturer’s parts during the term of the Plan, unless authorized by us; • Repairs to a covered component caused by the failure of a non-covered component and/or an aftermarket installation not performed by a Dealer, or any outside installation of "salvage or junk" components in conjunction with an insurance or damage claim. All part installations to satisfy such claims must be with new or factory authorized remanufactured components and parts; • Bodily injury or property damage arising or allegedly arising out of a defect in the design, manufacture, materials or workmanship of a covered component; • Any fines, fees or taxes which are associated with impound towing as a result of actual or alleged violation of any laws or regulations; • Plan benefits to Vehicles operated outside of the United States, Canada, Guam, Puerto Rico and Mexico; • Plan benefits to Vehicles registered outside of the United States, Guam and Puerto Rico; • Exterior - tires; trim; name plates; appliques; body sheet metal; glass; plastic lenses; paint; bright metal; bumpers; side-view mirrors (glass/ housing); wheel covers; steel wheels; aluminum wheels; rusted or frozen rims; weather strips; rust; water leaks; restricted drain tubes; wind noises; all outer body panels; spoilers; plastic and fiberglass body parts; vinyl tops; convertible top fabric; repairs or damage caused by environmental factors such as acid rain, tree sap, salt or ocean spray; • Interior - trim; carpet; upholstery; dash pad; door and window handles; knobs; buttons; moldings; arm rests and head liner; cargo cover; cosmetic appearance; torn/worn/soiled; • Mechanical - manual clutch assembly; clutch disc, pressure plate, clutch release bearing and pilot bearing (manual transmission); damage to flywheel as a result of a clutch failure; repairs to snow plows, winches and trailer hitches regardless of their installation; • Cost or expenses for teardown, rental, inspection or diagnosis of failures not covered by the Plan; • Shop supplies, waste disposal fees and materials; • Repairs to any Vehicle where the title has become branded or the Vehicle has become restricted by the manufacturer after the purchase of the Plan; • Maintenance services specified in the owner’s manual and the parts used in connection with such services; • Repairs to a covered component caused by the failure of a non-covered component and/or an aftermarket installation not performed by an authorized Dealer; • Repairs or replacement to components covered by the Hybrid System Limited Warranty (refer to Warranty booklet for details); • Hybrid components: hybrid charging system; hybrid electric cooling system; hybrid power invertor system; • Portable Units including but not limited to - headphones; I-Pods; GPS units; DVD players; laptop computers; cellular phones; any hand-held device; Navigation DVD; • Repair or replacement of Performance parts, Performance enhancing parts; repairs to covered components that are the direct result of failure of a performance part; • Any economic loss of any kind, including but not limited to rental car expenses, consequential damages, incidental damages, or other losses that relate in any manner to your use or loss of use of the Covered Vehicle.

https://www.chrysler-factory-warranty.com/wp-content/uploads/2018/03/Maximum-Care-Brochure.pdf

 

[NorthStar]

https://www.chrysler-factory-warranty.com/wp-content/uploads/2018/03/Maximum-Care-Brochure.pdf

The brochure means nothing in a court of law. They look at the contract/plan you purchased. That contract/plan contains the terms of the Agreement.

https://www.chryslerfactoryplans.com/library/documents/49-20-323_New_Maximum_Care_Plan_Provisions.pdf

See starting page 6...that is what a court of law will look at...the brochure will end up in the dumpster out back of the courthouse.

 

[STLPNY]

That list is exactly what is on every Mopar Vehicle Protection Plan document when you purchase a Mopar extended warranty. I have it on my new Ram and that is verbatim what is in my plan. FCA's lawyers covered FCAs hiney with all the exclusions...

The Plan document clearly states up front what they will repair and then they proceed into what they will not cover. Put them both together and you have a list of virtually everything on the vehicles that is either covered or excluded by the Plan. See the sample docs in the link below.

Mopar Vehicle Protection Plans Document Library | Chrysler Factory Plans

www.chryslerfactoryplans.com

This is the document for my plan from your link https://www.chryslerfactoryplans.co...9-20-323_New_Maximum_Care_Plan_Provisions.pdf