Easiest dealer experience EVER!

[dammitbobby]

Hey y’all just wanted to make this shout out post for Koons Tysons Ram. I used the email [email protected] that I found on the forums. It was a tossup between Koons and MD however, for me Koons was almost 2k cheaper for my 2025 limited order and they’re in driving distance. Over the last month and a half as I decided what trim I wanted I, like most of you, spent the majority of my day configuring my vehicle on rams truck builder. I sent multiple versions of the builds to Brian and Craig, they quickly got back to me each time and were more than happy to answer the many questions I had. The ordering process was just as simple everything over email and only a $500 deposit to lock it in. Overall I cannot wait for my truck and cannot have been any more pleased with the ordering process thus far.

 

[Pikeman_66]

Hey y’all just wanted to make this shout out post for Koons Tysons Ram. I used the email [email protected] that I found on the forums. It was a tossup between Koons and MD however, for me Koons was almost 2k cheaper for my 2025 limited order and they’re in driving distance. Over the last month and a half as I decided what trim I wanted I, like most of you, spent the majority of my day configuring my vehicle on rams truck builder. I sent multiple versions of the builds to Brian and Craig, they quickly got back to me each time and were more than happy to answer the many questions I had. The ordering process was just as simple everything over email and only a $500 deposit to lock it in. Overall I cannot wait for my truck and cannot have been any more pleased with the ordering process thus far.

welcome to the waiting on our Limited's to be built club.

 

[dammitbobby]

welcome to the waiting on our Limited's to be built club.

No place id rather be…except inside my new truck of course lol

 

[Mountain Whiskey]

No place id rather be…except inside my new truck of course lol

Shout out to a NOVA guy! I made the trip to Criswell in MD when I got mine in 21.

Fun fact, when I was much younger I ran the trim crew building a house for Joe Koons (I think oldest of three brothers and a pretty good guy). The dealership is probably one of the grandkids now.

 

[Jmac509]

Let us know how the dealership experience goes once you take delivery. Over the years I've seen Koons offer very competitive prices. Ultimately I decided not to use Koons because I was nervous about getting hit with additional fees or shenanigans during the delivery process once your in the dealership. I would like to hear more reports good or bad of their experiences with Koons during the trip to the dealer to actually take possession.

If Koons can offer a dealership experience and price on par with Mark Dodge I would consider buying a truck from them in the future.

 

[dammitbobby]

Let us know how the dealership experience goes once you take delivery. Over the years I've seen Koons offer very competitive prices. Ultimately I decided not to use Koons because I was nervous about getting hit with additional fees or shenanigans during the delivery process once your in the dealership. I would like to hear more reports good or bad of their experiences with Koons during the trip to the dealer to actually take possession.

If Koons can offer a dealership experience and price on par with Mark Dodge I would consider buying a truck from them in the future.

The only thing that’s more expensive is their processing and doc fee which I believe $899 and they’ve been upfront about that the entire time. I’d be paying something like $1500 from MD just for shipping on top of the higher vehicle price which means more taxes and such so overall this was the superior deal for me because of my location.

I will definitely update this post when I receive my truck to talk about the experience. I’m not expecting that to be until at least late July though.

 

[Jmac509]

I just wanted to add Koons is relatively local to me. I chose to fly to Louisiana and spend two days driving back to avoid any potential of unfavorable dealership experiences.

I'm looking forward to hearing how your transaction goes. If I trade a car in having Koons near me makes the logistics much easier.

 

[Ram1500OwnerMaybe]

Would be nice if someone bragged about a dealer in Florida.

 

[Mountain Whiskey]

I can say that Criswell was great for me. This was when you could still rack and stack discounts and rebates and get a truck for $42k. They listed out all the money back I could get. Suggested a few things I did not know about at the time. Locked the price with the option of getting more if better savings were available when the truck came in. Of course the economy mysteriously hit the crapper, and "COVID" yea, that was the cause.....inflation went through the roof. They held the price as promised. Out the door in less than an hour. Sure, they offered all the gimmicks. Only casually asked once though and signed the paperwork.

 

[dammitbobby]

@Jmac509 so just wanted to update everyone. Took delivery today. So I’ll let you know how my experience was from the last post to delivery.

I dealt with Brian from @Koons_Tysons_Corner he deals with all forums sales. He was very helpful throughout the process retuning my questions every time emailed him. The only difference I could tell from the other posts on the forums to my experience was that I had to reach out for updates where’s some other dealers automatically emailed status updates when there was a change.

With that being said I had my appointment today at 11 to pick up my truck. Once I got there I didn’t wait long checked out the truck and spoke with Brian he helped me hook up my phone to the truck and walked me through setting up the ram app (although it seems to not be working Brian said he would call Monday if I’m still having trouble). Brian provided me the out the door price prior to me arriving and there were no surprises added once I got there.

I was then handed over to Danielle with the finance, I had already secured financing with my local credit union so this was just as easy. I must admit I didn’t plan on buying any extended warranty’s but being it’s a new electrical architecture new engine and all I decided to go with one and honestly most people say it’s a waste of money but for piece of mind I couldn’t have asked for a better price. Also to add there was no added pressure purchase anything.

It was truly as easy as it could have been. I don’t plan on purchasing a vehicle for a long time but I would recommend them to anyone. Any questions please let me know.

 

[Jmac509]

I'm glad you had a positive experience. I'm always interested in hearing how the dealers are treating their customers so we know where we should be spending our money.

I'm sure we have all had that awful dealership experience at least once in our lives. In the future I would like to give my money to dealers that give customers positive experiences.

 

[Ashkan]

I ordered mine with Brian last week. He responded all my emails and questions quickly. My truck ordered and I received VON and VIN so far. It’s not scheduled yet. So far pretty smooth process.