I own a 2019 Ram Classic. It has 53,000 miles. It’s had 3 sets of manifold bolts and two full sets of new manifolds. It’s still under factory warranty. Plus I have an extended warranty that’s good for3 more years and til 100,00 miles. I purchased it from a Ram dealer as used, they had used it for a loaner vehicle.
I take it back to the same dealer for all warranty work. I recently had it in for yet more hemi tick issues. They kept it for two days. They now claim it’s not manifold bolts or manifolds. They used 8 hrs to diagnosis it, and they wanted to charge me $1,000 to pick it up !! I told them to call the cops because I wasn’t paying. It’s under warranty. They stalled and balked for a few hours until I got really pissed. I made a scene in the customer area in front of many who were in for service. BTW, everyone there agreed with me !!
Has anyone else run into this ?
They now claim because I do my own oil changes that I’m at fault !! I have proof of when it’s done and what I used. I only use top tier full synthetic oil and filters.
Now they want to charge me $2,000 to tear down the top end to diagnosis. I’m about ready to get an attorney I think.
Frustrated.
I take it back to the same dealer for all warranty work. I recently had it in for yet more hemi tick issues. They kept it for two days. They now claim it’s not manifold bolts or manifolds. They used 8 hrs to diagnosis it, and they wanted to charge me $1,000 to pick it up !! I told them to call the cops because I wasn’t paying. It’s under warranty. They stalled and balked for a few hours until I got really pissed. I made a scene in the customer area in front of many who were in for service. BTW, everyone there agreed with me !!
Has anyone else run into this ?
They now claim because I do my own oil changes that I’m at fault !! I have proof of when it’s done and what I used. I only use top tier full synthetic oil and filters.
Now they want to charge me $2,000 to tear down the top end to diagnosis. I’m about ready to get an attorney I think.
Frustrated.