Dealership $100 for 3 synthetic oil change offer

[The Critic]

I bought this plan a few weeks ago. Paid $100 + tax, had my first oil change, and no upcharge for extra quarts.

Can you check your invoice and see which part number was billed out for the engine oil?

Seems like some people are getting this special but are not receiving synthetic.

 

[392DCGC]

Can you check your invoice and see which part number was billed out for the engine oil?

Seems like some people are getting this special but are not receiving synthetic.

I did check. Part number came back to Pennzoil Platinum Synthetic. Can post it later when I’m home.

 

[VectorZ]

I bought this plan a few weeks ago. Paid $100 + tax, had my first oil change, and no upcharge for extra quarts.

When you bought it, what did they give you for the next oil changes? Some sort of certificate?

 

[User_3336]

Its a "maintenance package" under a specific plan number ECG23N, The system keeps up with services rendered and services remaining.

When you bought it, what did they give you for the next oil changes? Some sort of certificate?

 

[yellowboy]

my place in Pinehurst, NC honors the 3 for $ 100.00 and no extra charge for oil

 

[The Critic]

Called the Mopar MVP number on the bottom of this page and it directed me to a national sales center:

Official Vehicle Protection | Official Mopar® Site

Get the Mopar® extended warranty and explore our vehicle protection services. Learn how to get access to factory-trained technicians & genuine Mopar parts.

www.mopar.com

The rep provided me with a price of $480 for 12 oil changes under the Platinum plan and $625 for the Ultra plan. However, he advised me to check with my local dealer because not all dealers are willing to perform the service with the plan’s reimbursement cap. He stated that officially, all HEMI’s (not just the SRT’s) are supposed to be given the Ultra plan due to our 7qt sump capacity. For the longest time, I thought the Ultra plan was reserved for SRT models which required Pennzoil Ultra 0W-40....but apparently not. Ultimately he offered to sell me whichever plan I wanted, but it was a YMMV situation.

 

[VectorZ]

I bought this today at my local dealer. It took them at least 15 minutes to figure it out. Mine expire in two years. I used Apple Pay and we have no sales tax in Alaska so it cost me $97 total, helluva deal.

 

[The Critic]

I bought this today at my local dealer. It took them at least 15 minutes to figure it out. Mine expire in two years. I used Apple Pay and we have no sales tax in Alaska so it cost me $97 total, helluva deal.

Awesome. And did you check the part number for the oil on the invoice to make sure that it was synthetic?

 

[VectorZ]

Awesome. And did you check the part number for the oil on the invoice to make sure that it was synthetic?

This is what it says.

 

[The Critic]

This is what it says.

That looks like the work order. What does the final receipt show?

 

[VectorZ]

That looks like the work order. What does the final receipt show?

Shows part number 834326.

 

[The Critic]

Shows part number 834326.

That is weird. The dealer must be using their own part number for the oil. I was expecting their part number to match one of these:

https://www.dealers-mopar.com/resources/pdf/moparone/retail/oil_program/mopar-bulk-oil-rewards-summary.pdf

 

[VectorZ]

That is weird. The dealer must be using their own part number for the oil. I was expecting their part number to match one of these:

https://www.dealers-mopar.com/resources/pdf/moparone/retail/oil_program/mopar-bulk-oil-rewards-summary.pdf

Well the lady at the counter was almost incompetent, so that may be part of it.

 

[User_3336]

Strange, none of them are PUP, Pennzoil ULTRA Platinum.

That is weird. The dealer must be using their own part number for the oil. I was expecting their part number to match one of these:

https://www.dealers-mopar.com/resources/pdf/moparone/retail/oil_program/mopar-bulk-oil-rewards-summary.pdf

 

[The Critic]

Strange, none of them are PUP, Pennzoil ULTRA Platinum.

The only FCA vehicle that requires Ultra Platinum are the 6.4L HEMI’s which take Ultra Platinum 0W-40. I doubt there is enough volume to justify carrying it in bulk.