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Dealer Issues.

K_bam

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Jul 22, 2021
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Hello all! I’m new to the forums and was wondering if anyone had a phone number for Chrysler corporate. A very long story made short…My TRX was damaged during shipping ( that’s the story I received anyway ) and has been sitting at the dealership unbeknownst to me. The dealer told me that it was not there, but that I would be the first to know once it arrived, meanwhile it was sitting there the entire time. Since June 25th to be exact. In my opinion they tried to fix it before I found out that it was there. I’ve contacted customer service about the situation and was told to go to the Chrysler.com/chryslercares and someone would get back to me within one business day. This was approximately a week ago now and still no phone call back. Any help would be greatly appreciated.
 

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