Cruise control/ESC active. ACC Unavailable service required ACC unavailable

[Krash57]

Went to the dealer. 2020 ram 3500 6.7. Had error like so many others on this subject. Dealership states needs a new camera. Priced 1950.00. Problem was intermittent when truck had around 34000 miles. Informed dealer about problem with pictures of dash warning lights at that time. Truck now has 37700 miles and light is now on permanent. they are telling me warranty will not cover WTF. On another note does this truck have a steering angle sensor built into the clock spring on the steering column? All of these items are tied into the drive train monitoring system. They should be covered because the drive train is directly affected. The drive train has a 5year 100,000 mile warranty. This is a direct safety hazard and I may follow up with the NHTA. Any help on the steering angle sensor would be appreciated. Thanks.

 

[vincentw56]

I'm not sure on the steering wheel sensor, but a new DASM doesn't cost that much. I added ACC to my truck for less than what they are quoting you.

 

[6of36]

Went to the dealer. 2020 ram 3500 6.7. Had error like so many others on this subject. Dealership states needs a new camera. Priced 1950.00. Problem was intermittent when truck had around 34000 miles. Informed dealer about problem with pictures of dash warning lights at that time. Truck now has 37700 miles and light is now on permanent. they are telling me warranty will not cover WTF. On another note does this truck have a steering angle sensor built into the clock spring on the steering column? All of these items are tied into the drive train monitoring system. They should be covered because the drive train is directly affected. The drive train has a 5year 100,000 mile warranty. This is a direct safety hazard and I may follow up with the NHTA. Any help on the steering angle sensor would be appreciated. Thanks.

If there was a note while still under warranty, I would contact Ram Cares. It's a 3500, so different system than the 1500 DTs this forum is for. Drive train warranty covers engine, transmission, transfer case, and axles, not electronics. NHTSA isn't going to say anything, because these are not mandated safety items, they are options.

 

[Krash57]

If there was a note while still under warranty, I would contact Ram Cares. It's a 3500, so different system than the 1500 DTs this forum is for. Drive train warranty covers engine, transmission, transfer case, and axles, not electronics. NHTSA isn't going to say anything, because these are not mandated safety items, they are options.

Then where is the 3500 fifth generation forum section

 

[vincentw56]

Then where is the 3500 fifth generation forum section

Homepage - HD Rams

Hdrams.com

 

[6of36]

Then where is the 3500 fifth generation forum section

Lower on the page. And it's not even considered a 5th gen when it's heavy duty.