Marusho
Active Member
- Joined
- Jun 22, 2018
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I had an idea that I could research the available "Conquest Cash" offers that were available for owners of a competitive manufacturer's truck. Like all questions regarding Ram, this is no simple task. Here's what I learned. Hopefully, others can contribute scraps of information and experiences and get us closer to the true story.
On September 9, 2018 I filled in the inquiry form here:
https://www.chrysler.com/webselfservice/chrysler/index.html
This is the text of my inquiry:
I understand that there is a CONQUEST CASH incentive of $1000 for current owners of competitive pickups. Can you confirm this and give me a link where I can read the conditions and see the program number? Thanks.
Here is the response I received:
Dear Ralph:
Thank you for contacting RAM.
You have reached the New Vehicle Information Center. According to our resources, the most appropriate department to address this inquiry would be the FCA US Rebate/Incentive Headquarters. They can be reached directly at 1-800-227-0757; Monday through Friday from 8 am to 8 pm EST.
If you have further questions, please feel free to reply to this email. You may also call us on our toll-free number at 1-800-964-0600. When you call, I can connect you directly to our Chrysler Incentive Assistance Center, providing your call is during the hours of operation.
Thank you for your email, Ralph. Have a wonderful day.
Sincerely,
Jennifer
RAM Product Information Center
I did as instructed and called at 1:40pm September 12, 2018. (You may be reading this 5 years from now, thus I include the year.) I was told the wait time would be less than 10 minutes and in fact, it was 5 minutes.
I was told, and remember this information is from a person who does nothing else 40 hours a week except to answer this type of inquiry, that she could "see", based on my region (mid-Atlantic) that there was such an offer, and that it began September 5.
She couldn't tell me
* When it ended, though she said it was likely October 1, 2018, after which there would likely be another similar offer
* The dollar amount
* The Program Number or conditions
She said "only your hairdresser knows for sure". In actuality she said only my dealer knows the answers.
I'm a "just the facts ma'am" kind of guy. Facts are not FCA's stock in trade. It is frustrating that virtually all Ram questions, questions to which the answers should be knowable, end up as a thread on a forum where folks like us try to imagine the answers.
I like things in writing because there are always "gotchas". As far as this mythical Conquest Cash, here are some questions which could be answered if FCA would put the offer in writing: What competitive vehicles are included? Is there an age limit, such as "owners of 2014-2018 full-size pickups". Suppose you sell your old pickup the week before purchase to make your down payment? Are you no longer a "current owner"? How about a month? Suppose the truck is in your wife's name and the Ram will be in your name? I'm sure you can imagine other questions.
Some salespeople might be happy to oblige you if you made an inquiry, but I don't have the energy to play phone tag with my guy, who has never been in touch in the 124 days since I placed my order. There are sales staff on this forum who may know more about this, so I'm hoping they will contribute some specifics about this subject.
On September 9, 2018 I filled in the inquiry form here:
https://www.chrysler.com/webselfservice/chrysler/index.html
This is the text of my inquiry:
I understand that there is a CONQUEST CASH incentive of $1000 for current owners of competitive pickups. Can you confirm this and give me a link where I can read the conditions and see the program number? Thanks.
Here is the response I received:
Dear Ralph:
Thank you for contacting RAM.
You have reached the New Vehicle Information Center. According to our resources, the most appropriate department to address this inquiry would be the FCA US Rebate/Incentive Headquarters. They can be reached directly at 1-800-227-0757; Monday through Friday from 8 am to 8 pm EST.
If you have further questions, please feel free to reply to this email. You may also call us on our toll-free number at 1-800-964-0600. When you call, I can connect you directly to our Chrysler Incentive Assistance Center, providing your call is during the hours of operation.
Thank you for your email, Ralph. Have a wonderful day.
Sincerely,
Jennifer
RAM Product Information Center
I did as instructed and called at 1:40pm September 12, 2018. (You may be reading this 5 years from now, thus I include the year.) I was told the wait time would be less than 10 minutes and in fact, it was 5 minutes.
I was told, and remember this information is from a person who does nothing else 40 hours a week except to answer this type of inquiry, that she could "see", based on my region (mid-Atlantic) that there was such an offer, and that it began September 5.
She couldn't tell me
* When it ended, though she said it was likely October 1, 2018, after which there would likely be another similar offer
* The dollar amount
* The Program Number or conditions
She said "only your hairdresser knows for sure". In actuality she said only my dealer knows the answers.
I'm a "just the facts ma'am" kind of guy. Facts are not FCA's stock in trade. It is frustrating that virtually all Ram questions, questions to which the answers should be knowable, end up as a thread on a forum where folks like us try to imagine the answers.
I like things in writing because there are always "gotchas". As far as this mythical Conquest Cash, here are some questions which could be answered if FCA would put the offer in writing: What competitive vehicles are included? Is there an age limit, such as "owners of 2014-2018 full-size pickups". Suppose you sell your old pickup the week before purchase to make your down payment? Are you no longer a "current owner"? How about a month? Suppose the truck is in your wife's name and the Ram will be in your name? I'm sure you can imagine other questions.
Some salespeople might be happy to oblige you if you made an inquiry, but I don't have the energy to play phone tag with my guy, who has never been in touch in the 124 days since I placed my order. There are sales staff on this forum who may know more about this, so I'm hoping they will contribute some specifics about this subject.
