I had multiple issues when my truck was new. I did a hard reset, holding in the volume and tune knob until it rebooted. I also connected with usb cable, set everything back up, and double checked settings in my phone. It’s been almost a year now without issues. I think it was the hard reset that fixed it for me, but since I did everything at the same time I can’t say for sure. I do know I made several attempts at a “soft reset” through the settings menu without success, so I think it was the hard reset. I’m just glad something fixed it, as it was really pissing me off.