Can’t reset uconnect

[dbsteff83]

Half my radio stations are staticky. They should come in but they fade in and out like they’re out of range. I was told to do a soft reset on the Uconnect system. However, when I try to do it, pushing the volume/power buttons or power/voice prompt button, it just shuts the screen off. Pressing the buttons for 10-20 seconds does squat. The screen stays black until I push them again and it turns on. So how do I do a reset on this stupid *** radio. I’m about ready to trade the damn truck in for a Chevy. I’m seriously questioning the build quality of ram if they can’t even figure out a functioning radio.

 

[Ratchet]

We need a little more vehicle info. Year? Software version of radio?