Buy at one dealer, service at another

[Golferboy]

Hi all,
I am planning to purchase one of these great trucks at the end of the year. I live in Central Texas and have access to probably 10 dealers within a 3 hour drive. What are the rules about getting a vehicle serviced at a different dealer than the one it was purchased from? Is it a problem to do that? In addition, even if Ram says no problem, will the dealers treat me differently if I bring in a truck for warranty work if I bought it from a competing dealer?

Thanks!

 

[Deleted member 85]

Hi all,
I am planning to purchase one of these great trucks at the end of the year. I live in Central Texas and have access to probably 10 dealers within a 3 hour drive. What are the rules about getting a vehicle serviced at a different dealer than the one it was purchased from? Is it a problem to do that? In addition, even if Ram says no problem, will the dealers treat me differently if I bring in a truck for warranty work if I bought it from a competing dealer?

Thanks!

Service anywhere unless you purchase a dealership specific maintenance plan (which you shouldn't.)

 

[PorBoy]

As stated you could easily buy out of State yet service locally. They are making their money no matter what.

 

[356]

Also, the service and sales departments don’t really communicate with one another. Be sure to look at the service specials for the dealership you will use.

 

[troutspinner]

I like my prior dealership that I bought my 14 from but this time they didn’t have what I was looking for so I bought elsewhere. I’ll still go back to the original and they’ll be happy to take my money or the manufacturer’s warranty money.

 

[Vanguard27]

I buy all of my cars from a friend of mine, who is about 2 hours away, I get them serviced localy.. no issues, the 3/36 and the 5/100 are nationwide, any ram dealer

 

[jmr]

You go where the deals are and get them serviced locally.
In my case bought the Bighorn 55 miles away in Illinois and get it serviced by a dealer 2 miles away.

 

[jschneider910]

They will absolutely service it and honor the warranty at any Ram dealer.

You may run into trouble with loaners- when I had an Audi, my local (still an hour away) dealer would only offer loaners to people that bought their car there- complete BS in my opinion since they're making money regardless and loaners are a great way to bring sales in.

I bought my Ram and intend to have it serviced at the dealer 3 minutes from my house so I didn't ask about their loaner policy.