Just bought my 2020 Ram 1500 last Friday. It has 600 miles on it and after stopping at rest area truck won't start.
Thought it was the battery (even though its only a week old) since all the electronics stay on after its shut down for a ridiculous amount of time (can adjust in the settings I know).
However (2) battery jumpers and a full on jumper cable later and still not starting. Battery is actually fine but the starter motor won't turn over. Tow truck guy said it definitely sounds like the starter motor is fried as the car whirrs when turned on but the engine won't crank over.
Towed to dealership after a 3 hour wait in the middle of nowhere to get fixed. Pi55ed beyond words, but I understand these things happen so my patience is holding (at the moment).
Whilst waiting 3 hours for assistance I did a little research (incidentally when I found this site) and saw a few people had the same issue and disconnecting the battery for 30 seconds which would re-set the computer and it would start. However as I have only had this brand new truck for less than a week, I did not have any tools apart from a jumper battery and ratchet straps so note for everyone; make sure you carry the basic tools! Also read on here that the ground for the starter can sometimes come loose, but not sure this would be the case after 600 miles! All the fuses looked fine and in place.
Waiting for dealership, which is 100 miles away to tell me what the issue with. This excuse had better be something quite extraordinary.
On a side note, as I am originally from Europe and therefore did not grow up in the USA, being stuck late at night at a dark rest area on the i95 in the middle of no-where with my 4 year old child was quite un-nerving. (side-side note, I naively bought a brand new truck so avoid breakdowns of this nature). I have never been more anxious and on edge (since the wife has Investigation Discovery constantly on repeat) my head was quite literally on a swivel and I have never had more desire to be armed in case I need to protect my young child.
Question for people on here:
1: What other gremlins can I expect top happen on this truck which will bring me to a grinding halt in the near future and what tools and fixes are typically recommended to help me limp home?
2: Best handgun safe options for the Ram 1500 Bighorn?
Thought it was the battery (even though its only a week old) since all the electronics stay on after its shut down for a ridiculous amount of time (can adjust in the settings I know).
However (2) battery jumpers and a full on jumper cable later and still not starting. Battery is actually fine but the starter motor won't turn over. Tow truck guy said it definitely sounds like the starter motor is fried as the car whirrs when turned on but the engine won't crank over.
Towed to dealership after a 3 hour wait in the middle of nowhere to get fixed. Pi55ed beyond words, but I understand these things happen so my patience is holding (at the moment).
Whilst waiting 3 hours for assistance I did a little research (incidentally when I found this site) and saw a few people had the same issue and disconnecting the battery for 30 seconds which would re-set the computer and it would start. However as I have only had this brand new truck for less than a week, I did not have any tools apart from a jumper battery and ratchet straps so note for everyone; make sure you carry the basic tools! Also read on here that the ground for the starter can sometimes come loose, but not sure this would be the case after 600 miles! All the fuses looked fine and in place.
Waiting for dealership, which is 100 miles away to tell me what the issue with. This excuse had better be something quite extraordinary.
On a side note, as I am originally from Europe and therefore did not grow up in the USA, being stuck late at night at a dark rest area on the i95 in the middle of no-where with my 4 year old child was quite un-nerving. (side-side note, I naively bought a brand new truck so avoid breakdowns of this nature). I have never been more anxious and on edge (since the wife has Investigation Discovery constantly on repeat) my head was quite literally on a swivel and I have never had more desire to be armed in case I need to protect my young child.
Question for people on here:
1: What other gremlins can I expect top happen on this truck which will bring me to a grinding halt in the near future and what tools and fixes are typically recommended to help me limp home?
2: Best handgun safe options for the Ram 1500 Bighorn?