Hello..my name is Loren. So I have a 2016 Dodge Ram Quad cab. 4 months ago in June 2025 I had accidentally broken my back window shoving a 2x12 through. I paid $542 at Safelite to get it repaired. Last Tuesday I was driving down the highway and I heard this crackling noise behind me. The driver's side back window was shattering and a hole formed. I called Safelite about it and they said it's not covered under warranty. What?! Plus the price is now at $830. How does the price jump up $300 in 4 months??!!
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Beoken back window
- Thread starter Lobot313
- Start date
bigdodge
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welcome to the forum
it is not clear, was it the same window?
if so contact a manager at safelite
It was the new window that was installed in June that shattered. And if course I talked with a safelite manager. She is the one that told me it was not under warranty....so do all their windows shatter 4 months down the road? So should I expect to have to replace this new one again??
bigdodge
Happy Ram Owner
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something does not smell correct
Windshield Warranty | Nationwide Auto Glass Warranty | Safelite
Through the Safelite lifetime national warranty, your auto glass is warranted against defects in material or workmanship. Learn more about the Safelite AutoGlass warranty.
www.safelite.com
"Safelite is proud to feature the industry’s only nationwide lifetime guarantee. We back it up with state-of-the-art MobileGlassShops and company stores in all 50 states."
