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Battery Charging Issue Systems Shutting Down

mwoods269

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Hello,

I was unable to locate my exact issue here but seems dead batteries aren't new. April 2022 my 2022 1500 Limited battery light came on, check engine light on and voltage was jumping from 10-11v. Took it to dealership and they said they reset the system and found no errors and it should be fine. April 2023, last Friday, same issues started happening, message popped up saying the truck was shutting down all non-critical systems, radio died, turn signals stopped working etc etc. I barely made it to the dealer when the truck decided to throw itself in park as I was turning into the lot. Service had to put a jump pack on it and ended up applying to TSBs. They claim a TSB for the auto stop start was draining the battery and that they applied the TSB, charged the battery, drove 20 miles and said it's fixed.

My brother had this issue with this 2021 Limited and the dealership replaced the battery after 6mos of back and forth claiming a bad cell. He hasn't had the issue since.


Thoughts?
 
Hello,

I was unable to locate my exact issue here but seems dead batteries aren't new. April 2022 my 2022 1500 Limited battery light came on, check engine light on and voltage was jumping from 10-11v. Took it to dealership and they said they reset the system and found no errors and it should be fine. April 2023, last Friday, same issues started happening, message popped up saying the truck was shutting down all non-critical systems, radio died, turn signals stopped working etc etc. I barely made it to the dealer when the truck decided to throw itself in park as I was turning into the lot. Service had to put a jump pack on it and ended up applying to TSBs. They claim a TSB for the auto stop start was draining the battery and that they applied the TSB, charged the battery, drove 20 miles and said it's fixed.

My brother had this issue with this 2021 Limited and the dealership replaced the battery after 6mos of back and forth claiming a bad cell. He hasn't had the issue since.


Thoughts?
Hey there,

We're sorry to see this is happening. We would be happy to get you a case manager assigned to you. If you'd like an advocate while your dealership is being diagnosed, please reach out to us. We're available via direct messaging.

Callie
Ram Cares
 
TSB on the auto stop start seemed to have resolved this
 

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