Bakflip Mx4 rubber lining torn after 1 yr use.

[flyingpoint]

Hi all, just noticed that the cargo was wet with the cover close, then found out there was a small gap from the rubber lining which between the panels. The cover was ordered by the end of Nov last year which make it a bit over a year of usage. Should I contact Bakflip and ask them for warranty coverage? Thanks!

 

[Clv22p]

Yes. I would contact them for warranty coverage

 

[flyingpoint]

Yes. I would contact them for warranty coverage

Yea, I feel the same way. Will call them tomorrow. Thanks!

 

[Clv22p]

I had an issue with my brand new X4S and they are sending me out a new cover.

 

[Ellisstrong]

Hi all, just noticed that the cargo was wet with the cover close, then found out there was a small gap from the rubber lining which between the panels. The cover was ordered by the end of Nov last year which make it a bit over a year of usage. Should I contact Bakflip and ask them for warranty coverage? Thanks!

View attachment 113688 View attachment 113689

Yes you should and I would think they would cover.

 

[Sengdemund]

Every Bak tri-fold product I’ve owned has been a huge pile of trash BUT they always warranty and the product concept is amazing, so I keep going back.

 

[flyingpoint]

Trying to give a late update on this matter. I contacted Bak about few months back and requested a warranty coverage. It went through well. Bak sent me the replacement cover without the rail (the original rails are still working just fine). As a condition I would need to submit them a picture which shows that the original cover is destroyed. I have to say that Bak is really backing up their products