Bad turbo at 800 miles

[LVFightDoc]

Traded my 2021 RAM 5.7 Laramie in for a 2025 1500 Big Horn SO TT 3.0 Hurricane. I had 800 miles on it and went to pass someone on the highway and a turbo blew. Got it to the dealership and was told it is a "bad turbo" that appears to have been installed incorrectly at the factory causing the malfunction. On top of that, the dealership only had 4 loaners that were "all out" so i have been paying out of pocket for a rental while the new turbo will take 10-12 days to get here. Fiat/Chrysler takes an hour on hold to reach anyone, and they haven't called back. Quite frustrating going thru this when I bought a new truck with hopes of reliability. Hoping I don't have to frequent the dealership with warranty issues considering customer service has been nonexistent.

 

[ram bang 2025]

hi there, I traded my 2022laramie for 2025 Laramie night edition I encounter some malfunction like blue screen side mirror closing to opposite side camera in the mirror with no function. hope don't get more headache after I pay $76k my hemi feel way better regret I trade

 

[Ramit392]

They should put us in loaners on the spot or pay for us to go rent one if it takes FCA 12 days to get it should be on them not use! BullS^&%!

 

[Willwork4truck]

How is a turbo installed wrong? Oh wait, I'm the guy who wears his T shirts inside out or backwards on a regular basis...

Never mind.

Now the "no loaners" is just flat out dumb. Really you can't put a guy in your left over 2023 RAM classic or something?

 

[Ramit392]

How is a turbo installed wrong? Oh wait, I'm the guy who wears his T shirts inside out or backwards on a regular basis...

Never mind.

Now the "no loaners" is just flat out dumb. Really you can't put a guy in your left over 2023 RAM classic or something?

They could put us in anything truck used on the lot while they get parts, For us to drive, but yet they don't as long as we keep saying nothing about Ram gets to keep that profit drain on us and dealer don't stock parts as well which is on us......Ram should be reimbursing the dealer who loaned the truck to us.

 

[Willwork4truck]

Seems that way yes. I heard from my local dealer sales guy that they pull a couple cars that are not selling from new sales and make service loaners out of them for a few months. Some accounting trickery makes it advantageous.