Malodave
Ram Guru
This is their reply:
Hello David,
Thank you for inquiring about HERE Technologies. Your 2020 1500 was manufactured with a new type of infotainment unit.
The map data is old because Chrysler needed to develop a new map update product to get new map data installed.
Chrysler has a two phase plan to provide your map update. First is an over-the-air software update that is needed
before the map update can be installed. FCA will be sending this to navigation units by approx. May 2021. After
that map updates will become available as they are released. Please watch for your Software Update and then wait
for more information regarding map updates.
If you need additional assistance, please send us your feedback by replying to this email.
Kind regards,
HERE Technologies
Customer Service
Malodave
Hello David,
Thank you for inquiring about HERE Technologies. Your 2020 1500 was manufactured with a new type of infotainment unit.
The map data is old because Chrysler needed to develop a new map update product to get new map data installed.
Chrysler has a two phase plan to provide your map update. First is an over-the-air software update that is needed
before the map update can be installed. FCA will be sending this to navigation units by approx. May 2021. After
that map updates will become available as they are released. Please watch for your Software Update and then wait
for more information regarding map updates.
If you need additional assistance, please send us your feedback by replying to this email.
Kind regards,
HERE Technologies
Customer Service
Malodave