I have the 8.4" UConnect 5 non-Nav in a 22 Big-Horn 2500.
I haven't been able to find any way to get text message notifications working properly with this unit. When connected only using BlueTooth I can receive and make calls but I don't get text message notifications and they don't come up in the entertainment system. That is basic phone BT functionality that has worked in every car I've driven build in the last 15 years and I travel and rent a lot of cars. I've had it into the dealership multiple times and they concluded the radio must be broken but said they can't replace the radio and sent me to the Uconnect phone help line where the person I spoke with barely comprehended the issue and didn't know how the radio was supposed to work. Phone help said I was supposed to get my messages through Android Auto.
I much prefer the basic BT connect without Android Auto as I don't find anything in Android Auto useful and it runs up my mobile data bill. Once in a blue moon I expect I'll turn on Android Auto for nav but I rarely travel where I need nav. Even if I turn on Android Auto however I don't get proper text message notifications as I mostly listen to radio or have it off and the Android Auto notifications only come through if Android Auto is running on the display.
It seems like they have left out some basic functionality on the non-Nav units without saying anything and the advertising even suggests functionality that doesn't work. The system has been out long enough that I'm a bit concerned that they don't consider the issues to be defects.
Full list of what I've seen so far that is broken:
I haven't been able to find any way to get text message notifications working properly with this unit. When connected only using BlueTooth I can receive and make calls but I don't get text message notifications and they don't come up in the entertainment system. That is basic phone BT functionality that has worked in every car I've driven build in the last 15 years and I travel and rent a lot of cars. I've had it into the dealership multiple times and they concluded the radio must be broken but said they can't replace the radio and sent me to the Uconnect phone help line where the person I spoke with barely comprehended the issue and didn't know how the radio was supposed to work. Phone help said I was supposed to get my messages through Android Auto.
I much prefer the basic BT connect without Android Auto as I don't find anything in Android Auto useful and it runs up my mobile data bill. Once in a blue moon I expect I'll turn on Android Auto for nav but I rarely travel where I need nav. Even if I turn on Android Auto however I don't get proper text message notifications as I mostly listen to radio or have it off and the Android Auto notifications only come through if Android Auto is running on the display.
It seems like they have left out some basic functionality on the non-Nav units without saying anything and the advertising even suggests functionality that doesn't work. The system has been out long enough that I'm a bit concerned that they don't consider the issues to be defects.
Full list of what I've seen so far that is broken:
- Text messaging non-functional as above
- Voice recognition non-functional (it is listed on the build sheet - sounds like bait and switch advertising to me)
- Wi-Fi is supposed to be missing due to connected services delete but the truck creates a Wi-Fi hotspot anyway, it just won't let me connect, disable, or do anything else with it. Broadcasting a Wi-Fi hotspot is a security issue.
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