I may be a bit of an outlier here, but I switched from Ford trucks to Ram because overall, I felt Ram is a better truck. But the EB was and still is an excellent powerplant. I love my '19 Ram Limited with the 5.7 (non ETorque), but it was the interior and ride that caused me to cross over, not necessarily the engine choices. As far as reliability, all powerplants have their issues, but my experience with EB was entirely positive. I sold my '13 F150 3.5 EB witn 180k on it and it was still running strong. However, by comparison, my wife had an older Durango with the 5.7 (I believe it was an '06) and we sold it to our son at 210k and he sold it at 235k and it too was still running strong. I towed quite a bit with the F150, but never heavy so I really cannot compare towing dynamics. We still have an '18 Explorer Platinum with the 3.5 EB and it is a hoot to drive when I feel froggy. That thing will plain scoot when you put it in sport and loosen the reigns. The two negatives I usually see about the EB are really non issues to me;
1) The turbos are an added complexity that will fail.
Sure, they are an added layer of technology, but every semi on the road, virtually every tractor in the field, and large construction vehicle have turbos and have had them for years.
2) They sound like wheezing sewing machines and not like a masculine V8.
Can't argue with that, its true a 3.5 liter V6 will never sound like a larger displacement V8. But once I get on the road and turn on the tunes, who really cares? Well at least not me. And besides, I am too old and grumpy to need a specific exhaust note to advertise my virility.
Anyway, a bit long winded and disjointed but in the end, I enjoyed my EB'd truck but I do not miss it. Love my Ram too much to look back.