Air suspension service immediately

[themust]

Can you post your vin so we can see what your truck left from the factory with?
You say your truck has the offroad group which means you CANT go into OR2, it shouldn't even be an option.
If you have the offroad group, and OR2 as an option your truck has been messed with. Did you purchase it new or used?
Sounds like all your settings are incorrectly shifted 1 level low, with aero being entry\exit, which would explain why you described it as a low rider in Aero.

When you measure in normal, give us the actual inches, I took pictures of tape measure against the truck.

1C6SRFHT0MN511093. Window sticker said ORG, too, I believe. It certainly could have been messed with by the original owner (I bought mine CPO from a dealer). I didn't take pics but the measurements on normal are: LF: 20.7, RF:21.3, LR: 23, RR: 23.5. I never measured pre-repair job but can see and feel that there is now a rake to the truck and can feel the difference, especially in the front. If I just throw on OEM links, set the truck with those and then reinstall the leveling links, would that set the level automatically to where it was? I pulled the Revel Links off this morning but the adjustability is in accessible because the screw and nut are frozen. (will attempt to unfreeze them later but need the truck later so don't want to disable it entirely if I screw something up.)

 

[Darksteel165]

1C6SRFHT0MN511093. Window sticker said ORG, too, I believe. It certainly could have been messed with by the original owner (I bought mine CPO from a dealer). I didn't take pics but the measurements on normal are: LF: 20.7, RF:21.3, LR: 23, RR: 23.5. I never measured pre-repair job but can see and feel that there is now a rake to the truck and can feel the difference, especially in the front. If I just throw on OEM links, set the truck with those and then reinstall the leveling links, would that set the level automatically to where it was? I pulled the Revel Links off this morning but the adjustability is in accessible because the screw and nut are frozen. (will attempt to unfreeze them later but need the truck later so don't want to disable it entirely if I screw something up.)

The truck with that vin number does not have the offroad group from the factory. It's not on the window sticker. https://www.ramtrucks.com/hostd/windowsticker/getWindowStickerPdf.do?vin=1C6SRFHT0MN511093
It does have the protection group for skid plates, which is a different package call the protection group.

Ill see if I can find my previous measurements for normal and post them here.

I unfortunately don't know what the links do, someone else might be able to chime in.

 

[Darksteel165]

1C6SRFHT0MN511093. Window sticker said ORG, too, I believe. It certainly could have been messed with by the original owner (I bought mine CPO from a dealer). I didn't take pics but the measurements on normal are: LF: 20.7, RF:21.3, LR: 23, RR: 23.5. I never measured pre-repair job but can see and feel that there is now a rake to the truck and can feel the difference, especially in the front. If I just throw on OEM links, set the truck with those and then reinstall the leveling links, would that set the level automatically to where it was? I pulled the Revel Links off this morning but the adjustability is in accessible because the screw and nut are frozen. (will attempt to unfreeze them later but need the truck later so don't want to disable it entirely if I screw something up.)

Are those measurements in inches????

I am pretty sure I measured this this in normal back in July of 2023.
21 inches Doesn't even clear the tires, and I assume you still have the OEM 22s just like me?

Front



Rear

 

[themust]

Are those measurements in inches????

I am pretty sure I measured this this in normal back in July of 2023.
21 inches Doesn't even clear the tires, and I assume you still have the OEM 22s just like me?

Front
View attachment 180576
View attachment 180578

Rear

View attachment 180577

View attachment 180579I think you must be right about the ORG. Don’t know there was a difference. GTK. Yes, I reverted to stock size tires a few months ago. Took my wife out today and she could notice the substantial difference in ride, especially over speed bumps where the effects are most noticeable (other than freeway undulations).

 

[RamILfisher]

10 days ago I got a message that said to service the air suspension immediately. Truck staying in aero mode now and compressor runs frequently. Ram dealer was useless and rude but I need to have it checked out and serviced. Apparently my CPO is drivetrain only. Independent shops (with one questionable exception) say they can’t work on these things. Any help, tips, questions or guidance appreciated where to even begin.

I keep having this issue, too. Bought a used 2019 Ram 1500 Limited and less than 2 weeks the air suspension was just "gone". Took it to my usual shop who said they could diagnose but probably best to send back to dealer. Dealer "fixed" it for free. Started up again about 6 months later. Cannot adjust the suspension and it seems like there just isn't a suspension. Then after driving awhile, it "fixes itself" and operates properly. Doesn't matter the season, hot or cold, same stuff. Sometimes instead of getting the "service air suspension immediately" warning I get a "selected ride height not available due to payload." My buddy, also a Ram owner, says probably cheaper to just pull it out and put a traditional suspension in. Thoughts?

 

[RamILfisher]

I keep having this issue, too. Bought a used 2019 Ram 1500 Limited and less than 2 weeks the air suspension was just "gone". Took it to my usual shop who said they could diagnose but probably best to send back to dealer. Dealer "fixed" it for free. Started up again about 6 months later. Cannot adjust the suspension and it seems like there just isn't a suspension. Then after driving awhile, it "fixes itself" and operates properly. Doesn't matter the season, hot or cold, same stuff. Sometimes instead of getting the "service air suspension immediately" warning I get a "selected ride height not available due to payload." My buddy, also a Ram owner, says probably cheaper to just pull it out and put a traditional suspension in. Thoughts?

Oh, and also, the truck also looks very unlevel most of the time when I park in my driveway. One rear corner is jacked up very high. It's bizarre.

 

[Trooper4]

Oh, and also, the truck also looks very unlevel most of the time when I park in my driveway. One rear corner is jacked up very high. It's bizarre.

sounds like the pump and valve block/pressure sensors.

 

[kapinallinen2]

Oh, and also, the truck also looks very unlevel most of the time when I park in my driveway. One rear corner is jacked up very high. It's bizarre.

Pull the DTC`c and start there?
Or, if not the DIY type, then yeah, go with the coil conversion I suppose.

 

[Dietz5285]

Can you set the air suspension to lower when stopped so that it is easier to get out of?