Hi all. So, I made a hasty purchase with my 19 Ram out of Canada: (bought it dirty, knew it had some paint damage but turns out it's got extensive paint damage on front edge of the bed, the front and rear bumpers). So, I purchased supplies to touch up/spray the affected areas and get them back to "work truck" quality, and chalked it up to being in a hurry to purchase in bad weather with a dirty vehicle. Never again, lesson learned, move on.
HOWEVER: 2 weeks after I bought the truck, the rear brakes seized up - I took it back to the used dealer (had a 60 day used vehicle warranty thank god), they diagnosed it and we're now several weeks into waiting on parts from Dodge. Fine, COVID, everyone's dealing with it. Cut to the end: I double checked the service order - they're doing all 4 corners. I asked why, they said the tech noticed that the front rotors were shot from rust damage. I swing by the dealership (it's been parked there for weeks), crawl under the truck, and lo and behold: there's a bunch of surface rust all over the underside. Nothing that worries me from a structural integrity perspective, but there are a lot of rusty exposed electrical components down there.
And here's the question: the dealer is willing to give me the purchase price of the vehicle back on another vehicle on their lot. That's amazing customer service from my perspective (this is 100% on me for being in a hurry and not doing a more thorough pre-buy inspection), BUT - of course they don't really have the truck I'm looking for, unless I spend a significant amount more (basically would end up in a 2021 or so).
So - keep the truck and fix the issues, or bail and spend the extra money? The real question here is: am I making a fuss over nothing? Or is the rust damage a ticking bomb?
Thanks in advance. Here's a pic of the truck so you can see the paint damage. I didn't get any pics of the underside (crawling around in the dealership back lot).
HOWEVER: 2 weeks after I bought the truck, the rear brakes seized up - I took it back to the used dealer (had a 60 day used vehicle warranty thank god), they diagnosed it and we're now several weeks into waiting on parts from Dodge. Fine, COVID, everyone's dealing with it. Cut to the end: I double checked the service order - they're doing all 4 corners. I asked why, they said the tech noticed that the front rotors were shot from rust damage. I swing by the dealership (it's been parked there for weeks), crawl under the truck, and lo and behold: there's a bunch of surface rust all over the underside. Nothing that worries me from a structural integrity perspective, but there are a lot of rusty exposed electrical components down there.
And here's the question: the dealer is willing to give me the purchase price of the vehicle back on another vehicle on their lot. That's amazing customer service from my perspective (this is 100% on me for being in a hurry and not doing a more thorough pre-buy inspection), BUT - of course they don't really have the truck I'm looking for, unless I spend a significant amount more (basically would end up in a 2021 or so).
So - keep the truck and fix the issues, or bail and spend the extra money? The real question here is: am I making a fuss over nothing? Or is the rust damage a ticking bomb?
Thanks in advance. Here's a pic of the truck so you can see the paint damage. I didn't get any pics of the underside (crawling around in the dealership back lot).