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$70k Truck Falling Apart at 38k Miles

DTru

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The leather dashboard has completely peeled and looks terrible even from the outside, sun visor just dropped out of the holder and I cant use it, girlfriend tried to close the tailgate once and the whole thing came off, sun roof and bed light leaks water, alignment from the factory was so off after 10k easy miles that it took them a whole day to fix and the steering wheel has been tilted right ever since, parking sensors go off randomly sometimes throwing the brakes and making loud noises when theres nothing around, in 2wd sharp turns/reverse the truck stops and I have to give it gas and it feels like its doing the 4w hop, at stop lights it randomly seems the break is applied and wont roll forward, I have to give it gas to BUMP it out of whatever is holding it back then its always TOO much gas... All this and I am not even going into the issues with the 12 inch stereo system.

I have been a long time owner/member of the forums. I have owned Dodge/Ram trucks and cars since the 90's and always had good things to say about them. I purchased a 2020 1500 Limited with every option except the ones I didnt want and its been the worst quality vehicle I have ever owned. The base models I used to have had very little problems.

The worst part is that all of this started happening as soon as the warranty ended. I just had someone hit my wheel while I was parked and decided to take it in to look at all the issues. $6,000 to fix it all.. Most of the issues I could have looked passed and just chalked it up to "things happen". The dashboard problem however, is absolutely inexcusable. Looking on the forums I see its a common issue. These are some of the highest trim levels available and the leather peeling off of the dashboard at such low miles/time is laughable. They want me to spend $3,000 to install the same poor quality dashboard only for it to go out in another 30k miles.

This will make me never buy another product from this company. It quickly went from being the best truck I have ever had, friends loving it, to explaining how a $70k truck is completely falling apart.
 

Darksteel165

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That sucks truck was definitely built on a Friday night after the pizza party it sounds.
But the tailgate fell off while wife was trying to close it, I wish I could of been there to see that LOL.
 

DTru

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That sucks truck was definitely built on a Friday night after the pizza party it sounds.
But the tailgate fell off while wife was trying to close it, I wish I could of been there to see that LOL.
Yea it was quite the sight
 

RebelliousGt

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Do
The leather dashboard has completely peeled and looks terrible even from the outside, sun visor just dropped out of the holder and I cant use it, girlfriend tried to close the tailgate once and the whole thing came off, sun roof and bed light leaks water, alignment from the factory was so off after 10k easy miles that it took them a whole day to fix and the steering wheel has been tilted right ever since, parking sensors go off randomly sometimes throwing the brakes and making loud noises when theres nothing around, in 2wd sharp turns/reverse the truck stops and I have to give it gas and it feels like its doing the 4w hop, at stop lights it randomly seems the break is applied and wont roll forward, I have to give it gas to BUMP it out of whatever is holding it back then its always TOO much gas... All this and I am not even going into the issues with the 12 inch stereo system.

I have been a long time owner/member of the forums. I have owned Dodge/Ram trucks and cars since the 90's and always had good things to say about them. I purchased a 2020 1500 Limited with every option except the ones I didnt want and its been the worst quality vehicle I have ever owned. The base models I used to have had very little problems.

The worst part is that all of this started happening as soon as the warranty ended. I just had someone hit my wheel while I was parked and decided to take it in to look at all the issues. $6,000 to fix it all.. Most of the issues I could have looked passed and just chalked it up to "things happen". The dashboard problem however, is absolutely inexcusable. Looking on the forums I see its a common issue. These are some of the highest trim levels available and the leather peeling off of the dashboard at such low miles/time is laughable. They want me to spend $3,000 to install the same poor quality dashboard only for it to go out in another 30k miles.

This will make me never buy another product from this company. It quickly went from being the best truck I have ever had, friends loving it, to explaining how a $70k truck is completely falling apart.
Do you use anything on the dashboard like armoral?
 

RebelliousGt

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Nope, only a microfiber cloth to dust it
Ok, then that’s not good. I think between 2019 and 2020 they were still trying to get sh!t right, leaking rear windows, 12” screens, and dashboard probably. Warranty it if you can. The replacement would probably be the upgraded ones
 

Ram4Lou

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The leather dashboard has completely peeled and looks terrible even from the outside, sun visor just dropped out of the holder and I cant use it, girlfriend tried to close the tailgate once and the whole thing came off, sun roof and bed light leaks water, alignment from the factory was so off after 10k easy miles that it took them a whole day to fix and the steering wheel has been tilted right ever since, parking sensors go off randomly sometimes throwing the brakes and making loud noises when theres nothing around, in 2wd sharp turns/reverse the truck stops and I have to give it gas and it feels like its doing the 4w hop, at stop lights it randomly seems the break is applied and wont roll forward, I have to give it gas to BUMP it out of whatever is holding it back then its always TOO much gas... All this and I am not even going into the issues with the 12 inch stereo system.

I have been a long time owner/member of the forums. I have owned Dodge/Ram trucks and cars since the 90's and always had good things to say about them. I purchased a 2020 1500 Limited with every option except the ones I didnt want and its been the worst quality vehicle I have ever owned. The base models I used to have had very little problems.

The worst part is that all of this started happening as soon as the warranty ended. I just had someone hit my wheel while I was parked and decided to take it in to look at all the issues. $6,000 to fix it all.. Most of the issues I could have looked passed and just chalked it up to "things happen". The dashboard problem however, is absolutely inexcusable. Looking on the forums I see its a common issue. These are some of the highest trim levels available and the leather peeling off of the dashboard at such low miles/time is laughable. They want me to spend $3,000 to install the same poor quality dashboard only for it to go out in another 30k miles.

This will make me never buy another product from this company. It quickly went from being the best truck I have ever had, friends loving it, to explaining how a $70k truck is completely falling apart.

Sorry you had all those issues, but you obviously got a lemon. And if you paid $70K, you got screwed bad. I bought my 2019 Limited brand new for $55K (just over $9K off MSRP) and have none of those issues. I usually get a new truck every 2-3 years but I cannot bring myself to trade this one. Last truck I had was a 2016 GMC Denali and couldn’t touch the Ram! This Ram is the best truck I’ve ever owned. Just put new tires on last month as I plan to keep it for another 5 years as neither Chevy nor Ford have caught up yet.
 

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