I have a lifetime alignment agreement with Firestone on my truck. At the last alignment the folks at Firestone, stated, that a RAM 1500 should have a cross-pattern rotation for the tires. So I learned something that day. Another member noted the tire pressures they run, I use 39 front and 38 rear cold this is in PSI for those that may use KPA.
I too have had problems with the alignments being "off" despite the measurements in the green. Last time I was just so fed up, I drove 4 blocks and drove back to the shop and complained. The truck tracked amazingly well except, the steering wheel had to be rotated to the passenger side (right). If I centered the wheel vertically/straight up and down, the truck would pull to the driver's side/left a moderate amount. I encouraged the shop staff to take the truck to drive for themselves. They, "made an adjustment(s)," so the wheel is now vertical, but it does not feel as if it is tracking nor, is it as responsive/tight.
Another member quoted a post and it mentions something about resetting the electric steering system at the dealer.
What does that really do? I understand that it somehow recenters some sort of sensor is that correct?
Can non-dealers aka Firestone do this work?
Can I do this reset using AlphaOBD - I have this equipment and do have minimal competency in its use.
So if it can be adjusted/rest using AlphaOBD, could somebody chime in and provide the detailed instructions to accomplish this goal, please?
If this is a dealer-only function, what do I ask for so that the dealer can perform this "reset" of the electric steering system?
Thanks in advance for your help, I have learned so much from the members here.
BlueHemi1500