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2020 Ram 1500 Limited 4x4 Software issues?

johnhud

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Dec 19, 2019
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I purchased a 2020 Ram limited 3 months ago. Shortly after I bought it I went to use the NAV system on the 12" screen and it froze up every few min for about 3 or 4 min . On and off kept freezing and coming back. Needless to say it makes the NAV system useless. I also noticed the phone drops every call after about 5 or 6 min of talking. I brought it to the dealer 4 times over the last few months and they could not fix the problem. Finally they told me there is a software update due out and I just have to wait. so I have a usless NAV system and I drop every bluetooth call after a few min and there is no fix yet - just waiting. I bought this truck in large part due to the screen and I wanted to use the NAV system a lot instead of my phone! Very disappointed in this system and RAM - I will give it a couple weeks and then I contacting a warrenty attorney -enlosed is a video I took of my system and exactly what it does (or does not do!)
 

skracus

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Dec 3, 2019
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Any news on this issue?
I purchased a 2020 Ram limited 3 months ago. Shortly after I bought it I went to use the NAV system on the 12" screen and it froze up every few min for about 3 or 4 min . On and off kept freezing and coming back. Needless to say it makes the NAV system useless. I also noticed the phone drops every call after about 5 or 6 min of talking. I brought it to the dealer 4 times over the last few months and they could not fix the problem. Finally they told me there is a software update due out and I just have to wait. so I have a usless NAV system and I drop every bluetooth call after a few min and there is no fix yet - just waiting. I bought this truck in large part due to the screen and I wanted to use the NAV system a lot instead of my phone! Very disappointed in this system and RAM - I will give it a couple weeks and then I contacting a warrenty attorney -enlosed is a video I took of my system and exactly what it does (or does not do!)

Any news on this issue?
 

Tommylentz

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Jun 28, 2019
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Starting 3 days ago my headlights come on when I start the truck remotely or manually. Low beams and parking light and tail lights. I can turn on high beams but the headlight switch does nothing. I can’t turn on fog lights or bed light.
 

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