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2019 Laramie USB ports are dead

Domezie

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Jan 11, 2020
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Hi Everybody,
I'm hoping somebody can give me some answers on this issue. I have a 2019 Laramie, 5.7, 8 speed that the USB ports stopped working on. Both the front and rear "media ports" are dead. I checked the fuses and there is no issue there. I was told to unhook the battery for a half hour and hook it back up, so I did and nothing. Unfortunately, I have no idea how long they were dead or which one died first. I've posted on a couple different forms and nothing. Am I the only one this has happened to? Naturally I'm trying to avoid going to the dealer with this issue. I have no problem replacing them but I would like to know what happened to kill both of them. Please hit me up if you had this issue or know what might have caused this. All help is appreciated.

Bob
 

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