2019 Laramie seats

[Rowen]

Hi all, I have a 2019 2500 Laramie that is new to me. When I go into the controls it will not let me turn on the heated/vented seats or the steering wheel heat. I checked the fuses and they look good. Also tried disconnecting battery cables and that didn’t help.

 

[Rowen]

59 people have looked but not one comment. Did I do something wrong in my post? From what I have read so far on here I’m thinking it’s related to the U connect system. Anyone with any knowledge please comment

 

[Tomcat68]

On my 8.4 u connect, I have physical buttons. I can't speak to the larger screen. My buttons turn red/blue. Do you get any indication that it is turning on? What do you mean, it doesn't let you?

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[Rowen]

When I touch the screen it makes a sound but the seat indicators don’t turn on, like the low, med, high settings, just the sound that’s it