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12in Uconnect Guardian Not Working After Update

jhoran

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12in Uconnect Assist and SOS not working after 19.49.13 update. After I got the update last week, I noticed that assist and SOS no longer work. The activate services button showed back up and it will not activate the Guardian services. Mopar.com still shows Guardian active. Anybody else run into this post update?
 

rotts4u

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Did you check again a few hours later? Several have reported it takes a few hours for everything to work again after the update. I think everything on mine worked after 4hours. I was at work and when I left for lunch 4 hours later everything was fine
 

jhoran

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Yeah, i waited a few days.... I cleared my personal data last night and let it sit over night. Haven't checked it yet
 

jhoran

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So I just called Sirius Guardian to tell them that my online search is not working and the nav search via Mic is not working either along with my Assist and SOS buttons. The rep just told me that service activations are down and Assist / SOS are down now too.
 

Kidder

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So I just called Sirius Guardian to tell them that my online search is not working and the nav search via Mic is not working either along with my Assist and SOS buttons. The rep just told me that service activations are down and Assist / SOS are down now too.
Shocking. Sirius XM Guardian sucks along with their customer service. I'm pissed FCA went away from Uconnect for those features now "offered" by SXM Guardian.
 

jhoran

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I just pulled my neg battery cable for 15 minutes to re-initialize the system. Now waiting for all of my features to come back.
 

Timeless

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Shocking. Sirius XM Guardian sucks along with their customer service. I'm pissed FCA went away from Uconnect for those features now "offered" by SXM Guardian.

They truly are garbage. Would never pay them a dime.
 

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