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12" UConnect Sirius/XM issues

Autarkis

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Apr 11, 2023
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Hello:

New here. I've had my 2020 Laramie since new and have been having problems with my 12" UConnect for about a month now.

Specifically, The listener profiles keep disappearing off the satellite tuner. I originally had 3 profiles and they're all gone. My presets for the primary profile usually will stay up. But sometimes and rarely, the presets for my secondary profile will pop up when I start the engine up. I've tried adding the profiles back on, multiple times, but they keep disappearing after I shut the engine down and come back later to start back up.

That's it. There's no other problem with the UConnect. Just the listener profiles disappearing.

I took it in to the dealer on my last scheduled maintenance and they forced a software update, but the same problem persists.

Has anyone run in to this and found a way to fix the problem? TIA
 
Can you check to see what version software you are on?
 

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