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All I expected was to be put into either a rental/loaner, this isn't a standard warranty repair that takes a few days, its months and a car in the interim shouldn't be on my dime. Point is moot now as I found a contact at HQ who actually can do something and they have taken over the case and...

Approached me like what, if after a month of not helping them they got mad at me? Sure I would understand that

They are worthless, any one have a contact to someone that actually can do something? My 2020 has been at dealer over a month and parts arent due until March. No loaner from dealer still and im racking up quite a bill on rentals and ramcare wont help "until case is closed"

I owned a Lexus before this RAM and always was provided with loaner when my car came in for service. You buy a truck that costs this much I would expect the same. Marks comment about the dealers being independent is meaningless, its still your brand that suffers during a poor experience isnt it...

Exactly I need a truck for work and had to rent one at 350 a week not to mention it’s a piece of junk compared to mine. Working on getting a lawyer involved now

My 2019 has been in shop for a month, no loaner has been provided.