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  1. Jzales84

    19 Ram 1500 ball joint failure

    No one specific, I just called the Ram customer service 1800 number and they reached out to the dealer on my behalf and got it done.
  2. Jzales84

    19 Ram 1500 ball joint failure

    I did make a call to Ram corporate and they handled it within a hour and covered the wheel. The dealer I think was just giving me a load of bs.
  3. Jzales84

    19 Ram 1500 ball joint failure

    Thats not bad at all. The balljoints on these trucks are not serviceable and the whole control arm has to be replaced. It would be close to $1,000 just in parts to replace what was damaged.
  4. Jzales84

    19 Ram 1500 ball joint failure

    Finally got a call from the dealer today. Truck is fixed mechanically but they still have not made a decision on what to do with the wheel and would like me to return the rental. I do not feel safe driving on this wheel that had the full the weight of the truck on the face of it. Is there a...
  5. Jzales84

    19 Ram 1500 ball joint failure

    I get that but its an oem wheel for an oem wheel. I could see if the ones I put on the truck were more expensive or something in which case I would not mind Understood, I would expect a credit for the factory wheel cost. I have no problem paying the difference if the black ones are more money.
  6. Jzales84

    19 Ram 1500 ball joint failure

    Well just went to the dealer to get some stuff out of my truck I needed for work. Since I swapped my oem 22" laramie sport wheels that were sliver for the oem 22" black laramie night wheels they are telling me that Ram may not cover my entire claim, and if they do then the messed up wheel may...
  7. Jzales84

    19 Ram 1500 ball joint failure

    I had the truck at the dealer about 10k miles ago to diagnose a clunk and wandering steering from the front suspension. They performed an alignment and said everything else looked good. Clunk never went away, I now know it was the ball joint the whole time. The dealer is certainly trying hard...
  8. Jzales84

    19 Ram 1500 ball joint failure

    My truck is 100% stock. Kind of scary, just glad it happened when it did and not at a higher speed. I could definitely see a modified suspension causing them to pop out like that.
  9. Jzales84

    19 Ram 1500 ball joint failure

    While turning left out of my work parking lot today my passenger front wheel and hub assembly basically fell off my truck. Truck is a 2019 Laramie with air suspension and 30k. Has anyone seen this before? Truck is at dealership now but they haven't had a chance to look at it yet.
  10. Jzales84

    Which is the preferred bypass cable

    I think they all pretty much work the same way. You plug two plugs into your security gateway module and then plug your programmer into that cable. I just bought the Autel FCA 12+8 Universal Adapter Cable off Amazon for $25 shipped and a $12 elm327 knockoff obd adapter and it all works fine...
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