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Okay thank you and I agree with you about it being covered. It's ridiculous that this is even an issue. I will ask my Service Manager if the "Area Manager" is the same as the "Regional Rep". The Service Manager confirmed that the money I have already paid for the diagnosis fee will be counted...

@Ellisstrong how did you get the regional rep involved? The dealer Service Manager said he contacted the Area Manager and that they agreed upon the $225 deductible and a "Good Will Gesture". I'm assuming the Regional Rep and Area Manager would be the same thing......

I paid a diagnostic fee to identify why the head liner was wet. The dealer confirmed the water was coming through the rear window and under the description of TSB 23-098-23 my truck is absolutely covered. The dealership said that "because of my build date of 12/2018 it's not covered" when they...

So I went in to the dealership to talk with the Service Manager. We discussed the issue and I pointed out how there is no gray area as to why my truck should not be covered for the rear window replacement.....it's very black and white. I gave him the Ram Customer Service case number and he said...

I received the extended warranty for the 3rd brake light but not for the back windshield, I wonder why I didn't get that one. My build date was in 12/2018.

The problem I am thinking with that is that I just picked up my truck today from the first dealer. Since it's not covered I had to pay the diagnosis fee. If I go to another dealer and they don't cover it, I will have to pay their diagnosis fee. I picked up the official paper work today and in...

I have a 2019 Ram 1500 am having the same issue, I took my truck to the dealer and they confirmed that water is leaking through the back window. They said my vehicle is not covered because the build date of the vehicle was 2018!!?? I told him that on the TSB it says ANYTHING built on or before...

Hello BowDown, Can you please tell me what the dimensions of the square bottoms of the truck extensions are? Thank you.

Okay no problem. If you wouldn't mind when you get back if you could send that over. I have attached what they look like under my truck with the tape over them. If they are the same thing what would be the process to get them from the dealer/Mopar? I already called my dealer and he said they...

I'm not talking about thew ones at the bottom of the rocker panel. I'm talking about on the inside of the rocker panel.

Oh really? Are they oval?

Hello Ram owners, I just recently joined this site and it's great....tons of information!! I purchased a 2019 RAM 1500 Laramie a month ago. I just fluid filmed underneath and on the interior of the rocker panels (not on the bottom) there was some heavy duty tape covering the rocker panel...

Did you find an answer to this? Thanks.