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Thanks for that information. I’ll replace the cable and see what happens next time

Plugged a charging cable into an iPhone and sitting two minutes an error message showed up on the screen. “Power surge on USB hub detected. “. The one cable was the only thing plugged into the truck systems. Was not able to change screens to get the error message to go away. Turned the...

Visted the dealer today and they uploaded a file to my truck. The update was for the Display Module not the radio. The new software fixes numerous issues such as a black screen. So far the screen has worked perfectly. Will “monitor” this and see if it continues to work. Otherwise back to the...

Hi all, thanks for all the replies. I’ve been away for a while and just now getting back to my truck. Looking at the software I see it as: FCA-MY22.S21C.6-PROD. When I check the drive connect.com site and load my VIN #, I see that I have the latest version of software. I’ve an appointment...

Hi all. I’ve just joined the group and not sure how to look around to see if others have experienced the same issue I’m having with my new 2022 Laramie. The 12” screen freezes quite often. Sometimes the screen goes black, most of the time the last screen viewed just sits there. The dealer...