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I have a question for those who's trucks are equipped with 4WD Auto. My truck makes a sort of groaning, grinding or scraping noise when I engage 4WD Auto. The noise gets much louder when I make a tight turn. It almost sounds like the oil is dry. It also gets much louder with my foot on the gas...

Thanks for your reply. Hopefully I'll soon get to meet the area manager to get some kind of satisfaction. There is absolutely no sense of urgency on FCA's Part.

The agent I got doesn't want to get off her a$$ and do much of anything. She called me twice to see if my truck was fixed yet. Researched absolutely nothing before she called each time. It's her job to orchestrate the repairs being performed, but she has done absolutely nothing. Luckily the...

It ought to be interesting to see what the next gen F150 is like. I heard they are going to coil springs in the rear on the new Raptors! Then, Ford will have to compete with the Ram interior as well. I also heard rumors that Toyota will use a 13" touchscreen in their next gen Tundra. Don't...

I agree with the guys who say go for it. I just got a bad one. The trick of the tail will be to see how FCA handles my situation to rectify things. So far, I am not at all impressed. My ECS agent is a lazy a__! She calls me to see if the truck is fixed yet. That's laughable! We can see what...

I agree with everything you said. I visited the other forums and yes, they all have their issues. The difference will be in how the manufacturer takes care of the customer. Hopefully FCA will not let me out to die. I am an analytical chemist who works for an electroplating facility. I am...

I am going to give it until the end of this week, at which point it will be 1 month since I last communicated with my service manager. My service manager did offer to ride with the shop foreman if the wait for the area manager would be too long. I would like to give the area manager a chance...

I didn't actually open this case. My dealer did. Then one day out of the blue, I got a call from FCA stating that my vehicle was eligible to be escalated to the Enhanced Customer Satisfaction group. I thought, wow, now I'll really start to make progress. NOT! It's pretty sad when the agent...

Wow, thanks for the help. I'll give it a try. It's a real crying shame you have to go through all this B.S. when you get a bad product.

Okay, so obviously, the "Enhanced Customer Satisfaction" department exists only as an extra layer of passification. I received 2 calls from my agent asking me if my truck was fixed yet. Isn't that what she's supposed to be orchestrating on her end? I brought my truck to the dealer for these...

The Tri-Coat has a sort of Pearl flake in the paint. You'll be able to see it on a sunny day. It's gorgeous.

So, do you have a high pitched noise at one specific speed, or do you get multiple instances of that noise coming from the rear differential? Any gear whines as well? What is your dealer doing to correct the probkem? Thanks.

Hi Nate, I really appreciate your help and your kindness. I love this truck and would buy another one in a heartbeat. I just got a bad one. I'm hoping to meet up with the Chrysler area rep within the next few weeks to get all the Differential malfunctions fixed. Chrysler Enhanced Customer...

So, possibly this defect only exists with the 12" screen. You really have to wonder if they test this stuff before releasing it. I haven't heard of any update to correct the delay issue either.

I would be most appreciative of any help I could get. My service manager is going to set up a meeting with me and the Chrysler area manager to try and accomplish something with my truck. The paint is the least of all issues, but still requires attention. My truck is quite a lemon. Simple...

Just thought I'd post a picture of my pumpkin after the rebuild. Looks like they used a lot of RTV silicone or else some sort of Loctite.

I just informed my service manager today. I am waiting for the Chrysler area manager to look at my truck again. The paint isn't the only issue. I have quite the list, such as front and rear differential stuff. Rudimentary things that should not be screwed up. I will keep you informed when I...

My Ivory Tri Coat has yellowed on the plastic parts quite a bit over the 10 months of ownership. The truck spends most of it's life under a shared carport. I'm waiting for Chrysler to fix differential issues. Here is a picture of the color change. The wheel arches, front facia and ram box lids...

Here is another complaint! It's not bad enough that my truck has issues with rudimentary things like rear and front differebtuals that I've been trying since early June to get Chrysler to fix .... Now my Ivory Tri Coat Pearl paint is badly discoloring and turning yellow on all the plastic...

Frustrating is an understatement! This truck has been plagued with issues. The differential issue (just one of many issues) has been since day 1 of ownership. I waited until early summer to take it into the dealer because I knew I would have to deal with B S. Like this. The service manager...