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Hi Davis,
We can certainly understand how this situation could be frustrating and do hear your sentiments. If you'd like an extra layer of support during this, please reach out to us via private message. Or, if you have a case open with Ram Cares, please send us a message with that case number...
Hello Donny,
We are sorry to hear about this. Have you tried reaching out to other dealers in your area for assistance? You can see all those near you here: Find a Ram Dealership Near You | Ram Trucks. If you end up moving forward with repairs through a dealer, please reach out to us via...
Hi cskindt,
Thanks for tag! I'm sorry this happened after receiving the update. Our team has been tagged in similar threads regarding the same concerns you're seeing, and we've escalated them to our internal teams for more details. We've seen some members on the forum perform a soft reset by...
Hi everyone,
Thanks for tagging us and bringing this to our attention! We received similar feedback on another thread on the forum and advised the feedback will be escalated to the internal team. I haven't received new details yet but will return once they're available. As always, you can send...
Hello everyone,
Thanks for giving us a shout! We appreciate the feedback on the thread regarding the recent over-the-air update you received and would like to ensure this is brought to the attention of the proper internal teams for further review and escalation. Please feel welcome to send us a...
Hello there,
We are sorry to hear about this. If you have a case open with Ram Cares, please send us a private message with that case number. We'd be happy to document your concerns.
Lex
Ram Cares
Hi there,
We're sorry to hear about this. We want to make sure everything is properly taken care of with your vehicle. Please send us a private message if you would like any additional support alongside the dealer during repairs.
Lex
Ram Cares
Hi wildh24,
If this is happening with your navigation system, there may be an available update to address this. Feel welcome to PM our team with your VIN and current software version, and we can check for you.
Steph
Ram Cares
Hello Kevin,
We're sorry to hear you are experiencing this concern with your vehicle. We see you plan to have this addressed with your dealership. If you'd like any additional support at that time, please know we are available via private message.
Lex
Ram Cares
Hello,
We're sorry to hear about this issue. If you decide to move forward in working with the dealer on this, we'd be happy to offer an extra layer of support. Please feel free to reach out via private message. Additionally, per page 147 of your Owner's Manual, "The sensor is located in the...
Hi Joel,
We're sorry to hear you are facing this same concern. If you are working with your Ram dealer and would like an extra layer of support during repairs, please reach out to us via private message so we can further discuss. We'd love the opportunity to assist.
Lex
Ram Cares
Hi there,
If you have any questions regarding potential reimbursement requests, please call Ram Cares directly at 866-726-4636, as they are best equipped to assist.
Lex
Ram Cares
Hello there!
Congratulations and welcome to the Ram family! We are so excited for you! If you ever need any assistance, please feel free to reach out to our team via private message. Enjoy!
Lex
Ram Cares
Hi tdager,
Please send us a private message and we'd be happy to further discuss and get you connected to a specialist for some additional assistance! Please include the last 8 of your VIN.
Lex
Ram Cares
Understood. We are glad to hear that you have not experienced this issue again. If you end up running into further concern or need any assistance, please don't hesitate to reach out to our team via private message.
Lex
Ram Cares
Hello there,
We are sorry to hear that you are also experiencing this concern. There is currently a TSB out regarding this leak that may apply, depending on model year. We would be glad to get you connected to a specialist for some further assistance.
If you'd like to discuss this via private...
Hello,
We're sorry to hear about this. Do you plan to work with your Ram dealer for further assistance with this? If so, we'd love to offer some additional support by connecting you with one of our case specialists. Please feel free to send us a private message with any additional details.
Lex...
Hello,
We're sorry to hear about this ongoing concern. Since it is happening again, have you considered bringing it back to the dealers attention for further assistance? If not, we do recommend doing so. If you decide to go that route and need any additional assistance at that time, feel free...
Hi there,
We're sorry to hear you are experiencing a similar concern. Since this is occurring again, have you considered revisitng the dealer for further assistance? Or visiting another dealer in your area for a second opinion? If you choose to go the dealership route at any time, please feel...
Hi there,
We're sorry to hear that this is an ongoing issue for you. Have you reached out to your local Ram dealer at all for assistance with this? If at any point you decide to go that route, do know we are available via private message for additional support.
Lex
Ram Cares
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