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So today while driving into work I noticed there was no display for the satellite radio (the center section, current song, icon/image, etc...) Started to fiddle around and then noticed the Navigation was also completely gone and then the screen with the Travel link features is unresponsive (none...
I've posted on a few threads regarding this radio already so I'll add to this one. The 12" Uconnect radio is broke.... There is no doubt, Uconnect admits it as well as SiriusXM. It is a poorly supported device that was pushed through whatever quality control they have for the wow factor. The...
Yes this happens to me also, you are not the only one... I've had it get stuck low (I call it ducking) when navigating while listening to music just about every time, if I hit the power button on and off quick that seems to clear it. I've also had the audio just completely lost for phone calls...
So did the $155 cover everything or just the Stolen vehicle assistance & theft alarm notification (or just remote start/doors per phone support)? See that's where the issue is, they have these stupidly priced packages on the renewal site/dashboard (see my image attached above) But you get a...
Is it possible they recently pushed an OTA to your truck? Been reading some posts of people getting updates recently, wouldn't surprise me if that broke it considering the reputation these radios have... It's very odd for something like that to happen for no reason. I use the wifi everyday (pay...
I attempted to renew the SiriusXM Guardian service but held off due to the incredibly poor customer service agent & the conflicting information provided. Seems like it's hard to get a definitive answer on what the price is and what's included... The website we can log into (our dashboard) says...
I would be interested if the replacement radio is a newer version, upgraded, etc... You should try to record the details from the current one and match it against the new one after the install, could be helpful especially if you continue to have issues.
*disclaimer* Im not complaining about the truck, I LOVE THE TRUCK and have already invested a extra bunch of $$$ into it...
The fact that @RamCares has not commented on any of the threads regarding issues with the 12" is proof in itself that there is a problem, i've seen them jump in when...
Did you try doing a reset by disconnecting the battery for a few minutes? There is no known "Normal" way to do a reset on this radio (like on your phone, etc...)
FYI, If you do this it takes a while for certain functions to come back (HVAC, Nav, etc).
If that doesn't work it's probably off to...
Here's the thing, I could honestly care less about VHR's & the weather map.... Yes, I expect them to work because I paid for them but it's not ruining my life...
However, my suspicions have been that something is wrong with the radio, and for those who paid extra or went out of their way to get...
And here is more proof that something is wrong with this radio...
https://5thgenrams.com/community/threads/uconnect-does-not-update-weather-map.11655/post-484577
Well here it is, directly from SiriusXm support...
"Our engineering team confirmed that this is a radio issue. They responded "This was fixed in MY21 – But for MY20, you need to go in this screen (maps), wait 10 seconds, go out of this screen back to the SXM now Playing Screen, then wait 5...
Just to be clear, It's not just the lack VHR's that I'm worried about, i'll get by without them... What bothers me is the complete lack of support and lack of details from Uconnect across the board. I think I've read just about every complaint/issue/nightmare scenario in this forum and others...
Its nightmare issue like this guys that make it worthwhile to get these guys to support/fix their products.
( https://5thgenrams.com/community/threads/12-0-gps-navigation-location-wrong.29848/post-484307)
"The tech told me that he has been getting an exceptional amount of complaints across all...
That absolutely sucks and I honestly hope you get some sort of resolution. This is the 100% reason why I'm going to bug the **** out of Uconnect, Ram and whoever else because I feel like anything with Uconnect lacks support. My current complaints...
Just putting this out there for others with ongoing problems with this radio or who are just generally dissatisfied with its performance and lack of functions. I decided to create a new thread, I was originally discussing this in another thread regarding Vehicle Health Reports showing up...
My guess is that those notifications can be enabled/disabled if not through the app itself (Uconnect), or you could disable them via the phone (at least I know I could with Android).
Anyway, the point is that they touted this radio as packed with features, blah, blah, blah, top of the line and...
Well, here is the Weather Map in action 15 minutes into my ride home and it has already updated 2 or 3 times... Big *** thunderstorm right in front of me and nothing on the map.(n)
Well, here is another reply from Uconnect's **** poor support... I honestly wish I would have just went with the 8.4, it's like every few weeks I discover another issue with this damn 12".
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