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That sucks, I can tell you from experience that you really have to make a stink with these guys (any auto manufacturer). My wife's car (VW) would not start because of a problem with the key fob and the security system. She became stranded several times, VW was useless and it took a while to...
Damn.... Missed that....
So does it actually do a reboot? Like a splash screen, looks like its restarting, etc...? I remember people insisting that holding down the power on the UC4 did a restart/reset but is does nothing but shut the screen off.
No, they will do everything possible to fix, fix and more fix until they are legally obligated to purchase it back (lemon law). My case I spoke of above (Dieselgate, Volkswagen emissions scandal) was unique, had nothing to do with the car not working. But when we did have an issue, which was the...
You are at the mercy of the dealership for now, keep hammering them and don't let up. I've been through this with VW years ago and it worked out in the end... Then Dieselgate happen and they had to hand us a check for 16k and buy back my wife's 6yo diesel Jetta, was a great feeling.
Just curious, does the UC5 have an actual "reset" or do you still have to disconnect the battery? I could never comprehend the lack of a reset button or combination of buttons for the 12" UC4...
***(when I refer to reset, I mean like a soft restart, like you would with a PC, Xbox, router, etc...)***
What this all tells us is that one, they still don't have their **** together regarding these radios and two, UC4 users are screwed and will probably never get and any fixes/patch's, etc...
Wow, I don't get it then. As I've stated a few times, the whole Uconnect-infotainment experience is a confusing mess with little to no help from them.
I guess someone with the new UC5 can chime in, I thought travel link still came with everything.
If you have a SXM account setup with the truck (which I assume you do) login and send a refresh signal (or you can call I suppose). That might clear the issue up.
Unless the UC5 is not associated with Sirius XM travel link anymore?
I'd be really surprised if this part of the infotainment...
You are 100% correct and this is why I have some ill will towards Uconnect... Having dealt with them a few times via email, twitter, etc I have concluded that they are completely out of touch with their products, give only scripted answers and take zero responsibility for their poorly supported...
I would be very interested as to what this update includes that fixes the "data update issue" or whatever it would be called with SXM (weather, travel, music). Mine also gets "stuck" on album art for like 3 or 4 songs and then it changes, very annoying... I assume this is associated with the...
Well, from my reading through several discussions I can say that I cant come up with a definitive answer on the online/offline search issue. Not even a clear answer from Uconnect. Some people have it with he Guardian service, some don't, etc...Mine disappeared after my Guardian service was...
Can you provide a little more details on how the update made things worse? Did you lose features or is it performing worse, etc...Is it just the Nav or did it screw up other features on the radio? Maybe Uconnect can roll it back to the previous version if its that bad, although I highly doubt...
I agree, its not really a big deal, first world problems... But, It's bugging me that SXM is aware of a problem with the radio, Uconnect is aware of a problem with the radio and none of them are doing **** to fix it. At the end of the day, I (we) still paid for it, it was still on the feature...
Yeah, the road color is probably supposed to correspond to traffic conditions (like Google maps/Waze) however It has never worked correctly that I have noticed. I believe something is broken with the way the radio pulls its data from SXM. That's why the traffic and weather never update correctly...
I honestly wonder if they will ever realize that this service is way over priced, It's almost as if they are purposely overpricing it so it fails. Id love to see what the renewal numbers are...
How do they come up with that price compared to what you get, I mean seriously? The only thing people...
Yeah I can say with 100% certainty (in my case at least) that this seems to only happen to me when coming out of a turn and mashing it (I guess while its still considered cold). I had new tires put on yesterday, was in a parking lot I don't frequent. As I drove off and pulled out onto the main...
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