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  1. Douglas31

    Dont waste your money

    You may be 100% right. But the quickness to instantly jump on ones problems without questions or time for details and given my current situation and the perfect timing of just hanging up the phone with the dealer inevitably struck a nerve. When you are the little man in a struggle with a large...
  2. Douglas31

    Dont waste your money

    Yeah, it is completely insane and I am on my 4th case manager and third loaner. Ram has violated every lemon law on this one even after my written notice requesting lemon law replacement which gives them 15 days for final repair and we are way past that.
  3. Douglas31

    Dont waste your money

    Well dang, I didn’t know someone couldn’t come on here and vent in their frustration without being treated so poorly. The way this topic is being treated would be no different if I were to attack everyone who just joined and posted their first post saying they love their new truck and I...
  4. Douglas31

    5.7 HEMI with eTorque... Worth it?

    I have it on mine and would get it again. The only thing I wasn’t a fan of was that it came with a smaller gas tank at 23 vice the normal 26 gal tank. Not sure if they still come that way so I would recommend the larger tank if they still do. A lot of people shy away from their experience with...
  5. Douglas31

    8 weeks!

    Ok so during this 2 month period they have replaced the steering rack due to the steering sticking during left turns at highway speeds once the truck has been driven for a while. On a side note, a long one, those that are still going through this you need to find a way for them to acknowledge it...
  6. Douglas31

    8 weeks!

    I would like an update on what is going on. Today that is, not next week. Called my case manager today and I was told she is no longer my case manager and I should’ve heard something from who is managing it now. Dealer says they are waiting on parts that are available but they have not been...
  7. Douglas31

    8 weeks!

    I’m not going to go into a long rant but I also couldn’t just sit here and not say something about how poor and disappointing my 2019 Ram experience has been. Today marks 8 weeks my truck has been sitting at the dealer for numerous repairs. I think 8 weeks speaks for itself and I am going to...
  8. Douglas31

    FCA offer a replacement of the truck any HELP!!!!

    I’m just curious how you got them to offer buyback. Today marks 7 weeks of mine at the dealer for repairs with no other responses than to kick rocks. I did their scam of an arbitration where the arbitrator only showed up with FCA’s documents and conveniently did not have mine even though they...
  9. Douglas31

    Rear window surround crack.

    The whole back glass has to be replaced which hopefully can be done this week. I did finish my temporary DIY work earlier. :LOL:
  10. Douglas31

    Rear window surround crack.

    Another on and off rainy day. Getting tired of having to go wipe everything dry in between the rain. Sorry for the rant just frustrated.
  11. Douglas31

    Rear window surround crack.

    Mine is two cracks as well. It first started out not leaking any more than a drip but has now progressed to pretty significant water intrusion.
  12. Douglas31

    Rear window surround crack.

    I have 2 cracks in mine and it is leaking water in as we speak since it is raining. I have a towel laid across the rear of the backseat. I am sure the water mixes really well with the e-torque battery back there.
  13. Douglas31

    2019 vs. 2020 RAM 1500

    After seeing this color on both the Wrangler and Grand Cherokee I keep telling my wife I would have absolutely chosen this for my Ram if it was available. It would be perfect especially if it was offered with the night package that is coming soon!
  14. Douglas31

    Steering no return to center (left turns)

    I have and I have been in communication with them too. Have they reached back out to any of you guys? As the temperatures have warmed up I was able to replicate it a little easier this past weekend and film it. I plan to send it to them this week.
  15. Douglas31

    Steering no return to center (left turns)

    Did you go lemon law or arbitration? Have you been able to record it doing it? As the temps warm up here I was able to get it to replicate a little quicker and capture it on video finally. I have been fighting this same battle since Dec/Jan timeframe.
  16. Douglas31

    Ram box and bed extender?

    It was kind of hit or miss early on and may have changed to only come with the BUG. Mine is a July build Laramie and it came with it even though I did not have the BUG.
  17. Douglas31

    Steering no return to center (left turns)

    I have had zero progress working with the dealer or Ram Cares. That is why I filed a complaint with the NHTSA and have been communicating back and forth with them and now have an arbitration hearing in a month. I just can’t believe the fact that it has been so hard to get a resolution to a...
  18. Douglas31

    Steering no return to center (left turns)

    I’m headed that direction as well.
  19. Douglas31

    Two months and two thousand miles, thoughts so far.

    The radio preset problem is likely related to the key fob being programmed to remember them. Set your radio presets and then save your settings to the key fob by hitting the set button and then the 1 button on the door. You can also turn this feature off in the radio settings. If the radio is...
  20. Douglas31

    Wifi HotSpot activation

    I got the same thing about it coming soon when trying to activate it for a road trip. However, I checked it in the vehicle and it works anyways. Might be part of a trial subscription or something.
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