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  1. RamCares

    Recall of High Pressure Fuel Pump

    Thank you for sharing this. We are sorry for the delay process on this. We are doing everything to get this issue resolved. We will update all affected customers once we do get more insight on this. We appreciate your patience and cooperation, as we understand that this is upsetting for many...
  2. RamCares

    RAM Cares

    Hello, We have received your PM and responded. Thank you William Ram Cares
  3. RamCares

    2019 Ram 1500 Big Horn Tailgate won’t open

    Hello, Has this concern been diagnosed by our Certified Dealer? Should you need assistance, please send us a PM. William Ram Cares
  4. RamCares

    Recall of High Pressure Fuel Pump

    Hello, We are anticipating for the release on the high pressure fuel pump to be out closer to the end of this month, this is subject to change. More info will be provided once we get more insight on this. Thank you William Ram Cares
  5. RamCares

    Rear window leak

    Hello, Please send us a PM with your VIN, we'd like to look further into this concern for you. Thank you William Ram Cares
  6. RamCares

    Grinding noise when turning to the right

    Hello Jason, Please send us a PM with your VIN and mileage, we'd like to look further into this for you. William Ram Cares
  7. RamCares

    Rear window leak

    Should the issue does persist after your warranty expired, please reach out to us directly, we'd be happy to check to see if we're able to assist you. Thank you William Ram Cares
  8. RamCares

    2019 Ram 1500 Big Horn Tailgate won’t open

    Hello, Please send our team a PM with your VIN, we'd like to look into this tailgate concern further for you. Thank you William Ram Cares
  9. RamCares

    Steering Rack… Leak??

    Hello @MG99! I believe our team is already in contact with you to better address your concerns. We recommend continuing our exchange there so we can determine a course of action. Thanks so much! Hannah Ram Cares
  10. RamCares

    Hi my name is Tom from CA. I drive a 2020 Ram 1500 Eco-Diesel

    Hello! We regret to hear about your experience this far and are here to be of assistance. Please send us a private message with your mileage and model year so we can start a conversation. Hope to connect with you again very soon! And thank you @MikeyHo808 for mentioning us and making us...
  11. RamCares

    Rear Window Leaking

    Hello, @Jack. If you elect to work with a dealership regarding the above window leak, please send our team a private message. We're always here to help! Hope to connect with you soon. Hannah Ram Cares
  12. RamCares

    Start/stop

    Hi, We recommend visiting a dealership to get a diagnosis. If you need further assistance once you set up an appointment, please send us a private message. We will be happy to help you. Sylvia Ram Cares
  13. RamCares

    2019 Ram horrible noise when in reverse.

    Hi, We see that you have received several answers. If you still seek further assistance, please feel free to send us a private message. Sylvia Ram Cares
  14. RamCares

    Successful Upgrade - 2022 8.4 Uconnect 5 with NAV to 12 Uconnect 5 [with pictures]

    Hi, To discuss further on your concerns, please send us a private message with your VIN and present software version. We will be glad to help you! Sylvia Ram Cares
  15. RamCares

    Ram service dept has

    Hello, We truly feel regretful for the inconvenience this may have caused you. Please allow us to help you. Send us a private message with your VIN and we will assist you further. Sylvia Ram Cares
  16. RamCares

    UConnect 26.15 Update Thread

    Hello, We feel regretful to hear about your experience. Please send us a private message with your VIN, we will escalate a case on your behalf. Sylvia Ram Cares
  17. RamCares

    Navigation App Crashing

    Hello Everyone, Thanks for the shout! We're advised this is a known concern that Engineering is currently investigating to resolve at this time. We hope to return soon once further details are available with a fix. Steph Ram Cares
  18. RamCares

    Vibration issue in 2019 Big Horn

    Hello, Please send us a private message with your VIN and current mileage, we will investigate further to arrive at a solution. Sylvia Ram Cares
  19. RamCares

    Nav system problems

    Hi, Please send us a private message with your VIN and the current software version, we will make sure to look into this for you. Sylvia Ram Cares
  20. RamCares

    Hi, Recently there was a Technical Service Bulletin (TSB: 23-016-21 REV. A ) that appears to...

    Hi, Recently there was a Technical Service Bulletin (TSB: 23-016-21 REV. A ) that appears to address concerns similar to the symptoms that you are having with your vehicle. To ensure this TSB applies, we would like to get you back into the dealer to have a qualified technician review the details...
    • RamCares
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