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  1. RamCares

    Rear window leak

    Should the issue does persist after your warranty expired, please reach out to us directly, we'd be happy to check to see if we're able to assist you. Thank you William Ram Cares
  2. RamCares

    2019 Ram 1500 Big Horn Tailgate won’t open

    Hello, Please send our team a PM with your VIN, we'd like to look into this tailgate concern further for you. Thank you William Ram Cares
  3. RamCares

    Steering Rack… Leak??

    Hello @MG99! I believe our team is already in contact with you to better address your concerns. We recommend continuing our exchange there so we can determine a course of action. Thanks so much! Hannah Ram Cares
  4. RamCares

    Hi my name is Tom from CA. I drive a 2020 Ram 1500 Eco-Diesel

    Hello! We regret to hear about your experience this far and are here to be of assistance. Please send us a private message with your mileage and model year so we can start a conversation. Hope to connect with you again very soon! And thank you @MikeyHo808 for mentioning us and making us...
  5. RamCares

    Rear Window Leaking

    Hello, @Jack. If you elect to work with a dealership regarding the above window leak, please send our team a private message. We're always here to help! Hope to connect with you soon. Hannah Ram Cares
  6. RamCares

    Start/stop

    Hi, We recommend visiting a dealership to get a diagnosis. If you need further assistance once you set up an appointment, please send us a private message. We will be happy to help you. Sylvia Ram Cares
  7. RamCares

    2019 Ram horrible noise when in reverse.

    Hi, We see that you have received several answers. If you still seek further assistance, please feel free to send us a private message. Sylvia Ram Cares
  8. RamCares

    Successful Upgrade - 2022 8.4 Uconnect 5 with NAV to 12 Uconnect 5 [with pictures]

    Hi, To discuss further on your concerns, please send us a private message with your VIN and present software version. We will be glad to help you! Sylvia Ram Cares
  9. RamCares

    Ram service dept has

    Hello, We truly feel regretful for the inconvenience this may have caused you. Please allow us to help you. Send us a private message with your VIN and we will assist you further. Sylvia Ram Cares
  10. RamCares

    UConnect 26.15 Update Thread

    Hello, We feel regretful to hear about your experience. Please send us a private message with your VIN, we will escalate a case on your behalf. Sylvia Ram Cares
  11. RamCares

    Navigation App Crashing

    Hello Everyone, Thanks for the shout! We're advised this is a known concern that Engineering is currently investigating to resolve at this time. We hope to return soon once further details are available with a fix. Steph Ram Cares
  12. RamCares

    Vibration issue in 2019 Big Horn

    Hello, Please send us a private message with your VIN and current mileage, we will investigate further to arrive at a solution. Sylvia Ram Cares
  13. RamCares

    Nav system problems

    Hi, Please send us a private message with your VIN and the current software version, we will make sure to look into this for you. Sylvia Ram Cares
  14. RamCares

    Hi, Recently there was a Technical Service Bulletin (TSB: 23-016-21 REV. A ) that appears to...

    Hi, Recently there was a Technical Service Bulletin (TSB: 23-016-21 REV. A ) that appears to address concerns similar to the symptoms that you are having with your vehicle. To ensure this TSB applies, we would like to get you back into the dealer to have a qualified technician review the details...
    • RamCares
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  15. RamCares

    Coolant - Prestone "All make, all model"

    Hi, For the optimal efficiency and fuctioning of the vehicle, we recommend using Mopar coolant. You can also contact your dealership in getting it upto recomended levels. Sylvia Ram Cares
  16. RamCares

    Navigation screwed up?

    Hello, Please send us a private message with your VIN and the present software version. We will be glad to assist you further. Sylvia Ram Cares
  17. RamCares

    Transmission problems 2019 ram limited

    Hello, We feel regretful to hear about your experience. Please send us a private message with your VIN, we will escalate a case on your behalf. Sylvia Ram Cares
  18. RamCares

    Hood coming open when driving

    Hi, We see that you have received a few answers, if you still seek any assistance, please send us a private message. Alternatively, we recommend visiting a dealership to get a proper diagnosis for your vehicle. Sylvia Ram Cares
  19. RamCares

    Recall of High Pressure Fuel Pump

    Hello, We are sorry to hear about your vehicle concern. Has your dealer determined that your High pressure fuel pump failed? There is a temporary service repair that is available until the recall part is released. Should you wish to discuss this further, please send our team a PM. Thank you...
  20. RamCares

    Lack of Coasting/Drag/Engine-Braking?

    Hello, We understand your frustrations on having concerns with a new truck. We recommend visiting a dealership to get a diagnosis. Once you are at the dealership, please send us a private message with your VIN so that we can assist you further. Sylvia Ram Cares
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