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I started this thread in November 2018 when I first bought my 2019 RAM. It never worked all during winter (when I really needed it).
Now that it's summer I have tried it on a few 90F+ degree days and, after sitting for 8 hours while I'm at work, it remote started successfully!
I haven't tried...
I've had this problem w/ my 2019 RAM since I bought it last year.
From what I've gathered it seems to be an issue specific to the 12" Uconnect system.
Anyone have any luck with calling support or going to the dealer?
Both of you have the 12.1 and no issues, interesting.
My issue is definitely more than just the phone app not working, logging in via mopar.com also fails. Also my mileage has never updated here.
If you guys have the 12.1" screen there seems to be a known issue with the remote commands not working after the truck is turned off for more than 30-60 minutes.
There is another thread here: https://5thgenrams.com/community/threads/uconnect-remote-app-commands-not-working-after-a-while...
I did this procedure and initially it seemed to fix the problem for a couple days, but then it reverted back to same behavior of not working after an hour or so.
For the first few days after this "clear data" procedure the remote commands worked flawlessly from the app and mopar.com. During...
I can confirm this same behavior. Unlocking the truck with the keyfob will make it accept the SiriusXM Guardian commands for another 30-60 minutes.
It seems like anytime the truck is turned off there is some sort of idle timeout that occurs and the connection to SiriusXM Guardian is broken.
My 12.1 UConnect prompted for a software update yesterday. I did the update but I still have this issue where if the truck sits parked (turned off) for more than 1 hour none of the remote commands work. Remote Start, Vehicle locate, etc all fail.
I have 2019 w/ the 12.1 screen. The Uconnect app remote commands only seem to work right after I finish driving the truck. If the truck sits idle for more than an hour or so the commands always fail.
I have a 2019 w/ the 12.1" screen. From what I read on here there is an issue where 12.1 screens don't get the info tab and vehicle health report.
I seem to be having another issue with the remote start and door lock/unlock.
Basically it doesn't work after the truck sits parked for more than a...
I have this same problem with my original Pixel XL. I have the 12.1 nav.
I noticed the issue the first time I used Google Maps with AA and I could no longer adjust my radio volume.
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