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Digital Key setup 2025 Laramie

Any updates? Mine is a 2025 built in 2024 and I haven't received the update.
 
BaldSundae said:
Same. I gave them my VIN but I’m a 2025 built in 11/2024
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I keep hoping they might tell us how many have been upgraded or how many are left to go. I have a feeling it’s a very small number that have been updated.
 
Jumping in to let everyone know that here in Customer Care we are waiting to hear when the next batch of VINs will be campaigned out to customers. Currently there are about 5,000 VINs that have been campaigned (as a reminder, these are MY25 vehicles that were built in calendar year 2024). As soon as we hear something new, we will share it -- if you've already messaged us, we have your VIN and have shared it, and there is currently nothing further we can do on our end.

Additionally, for any customers that have received the update, if you notice any concerns after the fact, please let us know. Thank you all, and we will jump back in as soon as we know that another VIN group will be launching!

Diamond
Ram Cares
 
RamCares said:
Jumping in to let everyone know that here in Customer Care we are waiting to hear when the next batch of VINs will be campaigned out to customers. Currently there are about 5,000 VINs that have been campaigned (as a reminder, these are MY25 vehicles that were built in calendar year 2024). As soon as we hear something new, we will share it -- if you've already messaged us, we have your VIN and have shared it, and there is currently nothing further we can do on our end.

Additionally, for any customers that have received the update, if you notice any concerns after the fact, please let us know. Thank you all, and we will jump back in as soon as we know that another VIN group will be launching!

Diamond
Ram Cares
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Thank you very much for this information!
 
RamCares said:
Jumping in to let everyone know that here in Customer Care we are waiting to hear when the next batch of VINs will be campaigned out to customers. Currently there are about 5,000 VINs that have been campaigned (as a reminder, these are MY25 vehicles that were built in calendar year 2024). As soon as we hear something new, we will share it -- if you've already messaged us, we have your VIN and have shared it, and there is currently nothing further we can do on our end.

Additionally, for any customers that have received the update, if you notice any concerns after the fact, please let us know. Thank you all, and we will jump back in as soon as we know that another VIN group will be launching!

Diamond
Ram Cares
Click to expand...
Diamond,

Are we able to provide our vin to you to be prioritized? I remember seeing on an RHO forum that you guys were taking vin numbers for the update.
 
cbarnett said:
Diamond,

Are we able to provide our vin to you to be prioritized? I remember seeing on an RHO forum that you guys were taking vin numbers for the update.
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Read some of these posts man. The short answer is she has no control over who gets picked and no forum members aren’t being out right “prioritized”. Some are getting picked. Many aren’t. She’s just trying to help.


Sent from my iPhone using Tapatalk
 
No need to be aggressive, I was only asking. I have skimmed through but keep in mind that there’s 37 pages of posts here. I saw on the RHO forum last year where they were accepting vins to enroll into a beta release or something like that, I asked to make sure that wasn’t still the case.

She also mentioned in her last post “if you've already messaged us, we have your VIN and have shared it.” I’d take that as they were taking vin numbers for some reason relating to the key rollout.
 
Hi @cbarnett we are accepting VINs to be added to the list. However, there is no guarantee of priority. If you have a MY25 with a 2024 build year are likely to receive the update soon. Feel free to send us your VIN, mileage, and full name to be added to the list.

Diamond
Ram Cares
 
They’ve only released to 5000 customers; considering they sell 200k trucks a year, many of us will likely have sold our trucks and moved on by the time this promised feature will be available. What a freakin joke!

#RamNeverAgain
 
cbarnett said:
No need to be aggressive, I was only asking. I have skimmed through but keep in mind that there’s 37 pages of posts here. I saw on the RHO forum last year where they were accepting vins to enroll into a beta release or something like that, I asked to make sure that wasn’t still the case.

She also mentioned in her last post “if you've already messaged us, we have your VIN and have shared it.” I’d take that as they were taking vin numbers for some reason relating to the key rollout.
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lol suggesting you read some of the posts before posting a repeat question is a large reason this topic is 37 pages. Pretty Standard forum etiquette.

you would also see that this thread has become about as useless as a hole in the head but yet people keep posting in it hoping to get a different answer (I think there’s a term for that) and thinking Diamond is going to solve all their problems with Stellantis.

This thread should simply be diamond saying when updates have been pushed and how many and if someone then wants to say they got it with maybe their build date so others can mentally cage their brains as to when they may be next would make this thread actually useful. Just my $.02 you didn’t ask for.


Sent from my iPhone using Tapatalk
 
I have the phone as a key and it's been a disappointment, so much that I disabled it. When I got my truck last year wasn't aware that it wasn't an unreleased feature, but somehow I was able to setup it and worked, but unreliably. After getting several errors (something about no key detected) and having to use the key card to get back home (more than once) I started carrying the fob again. Then a few times had an issue when I couldn't lock the doors. Touching the handle wouldn't work, using the button on the fob wouldn't work, using the door switch would work but immediately after shutting the door it would unlock itself, my best guess is that truck thought the phone was still inside the truck. After about 5 min it works and was able to lock the door. Another issue is that every time I was near the truck with my phone in my pocket it would activate the electronics, hard to describe but it's a high pitch noise of an electric actuator. I had previously disabled the proximity wake because the puddle lights used to come on. After those issues I finally disabled the phone key and now I can walk near the truck without anything (that I know of) activating, or the suspension air pump randomly running. Hopefully your experience is better than mine.
 
Jack M. said:
I have the phone as a key and it's been a disappointment, so much that I disabled it. When I got my truck last year wasn't aware that it wasn't an unreleased feature, but somehow I was able to setup it and worked, but unreliably. After getting several errors (something about no key detected) and having to use the key card to get back home (more than once) I started carrying the fob again. Then a few times had an issue when I couldn't lock the doors. Touching the handle wouldn't work, using the button on the fob wouldn't work, using the door switch would work but immediately after shutting the door it would unlock itself, my best guess is that truck thought the phone was still inside the truck. After about 5 min it works and was able to lock the door. Another issue is that every time I was near the truck with my phone in my pocket it would activate the electronics, hard to describe but it's a high pitch noise of an electric actuator. I had previously disabled the proximity wake because the puddle lights used to come on. After those issues I finally disabled the phone key and now I can walk near the truck without anything (that I know of) activating, or the suspension air pump randomly running. Hopefully your experience is better than mine.
Click to expand...
Thanks for the detailed info. This is helpful.
Your description of the high pitch noise of an electric actuator is EXACTLY what I’ve been hearing. My truck does not have the SPAAK enabled, and the proximity wake-up does NOT work. But if i’m anywhere near the truck with the FOB in my pocket, I’ll hear that “whine” come and go. If I’m washing the truck and leave the FOB in my pocket, this happens all the time. I can’t tie the noise to anything physical happening (i.e., lights, doors, power running boards, etc). The noise just comes and goes - and it is very high pitched.
 
That noise is normal activity from my understanding... Its the trucking getting the turbos ready for you to start it. So any time you approach it with the FOB or SPAAK it SHOULD make those noises.
 
Jack M. said:
I have the phone as a key and it's been a disappointment, so much that I disabled it. When I got my truck last year wasn't aware that it wasn't an unreleased feature, but somehow I was able to setup it and worked, but unreliably. After getting several errors (something about no key detected) and having to use the key card to get back home (more than once) I started carrying the fob again. Then a few times had an issue when I couldn't lock the doors. Touching the handle wouldn't work, using the button on the fob wouldn't work, using the door switch would work but immediately after shutting the door it would unlock itself, my best guess is that truck thought the phone was still inside the truck. After about 5 min it works and was able to lock the door. Another issue is that every time I was near the truck with my phone in my pocket it would activate the electronics, hard to describe but it's a high pitch noise of an electric actuator. I had previously disabled the proximity wake because the puddle lights used to come on. After those issues I finally disabled the phone key and now I can walk near the truck without anything (that I know of) activating, or the suspension air pump randomly running. Hopefully your experience is better than mine.
Click to expand...
We're sorry to hear of this! Feel free to send us a private message to discuss further.

Diamond
Ram Cares
 
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