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New OTA Update for Uconnect Software

My connect just started that this week. Would stay connected to the car itself. My phone would think it’s still in CarPlay too. But no Navigation on the main screen. Tom tom also been refusing to load on the 14” screen but will load on the cluster just fine.

Ended up having to delete my phone then delete the truck from my phone and repair. Even then it required me to hardwire it to kickstart it. It’s worked since then.


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Looks like this update has fixed my chronic UConnect error (5 visits to the dealer since 2nd month ownership), and they could not figure it out!

Error-free since November!
Well -- the dreaded UConnect error is back -- pops up every few minutes.
I dont get it!!
 
I doubt the UConnect people will be at all helpful in this case unless you need their help in navigating the menus to see what version of the software you have now. Their expertise ends at finding where to set options, how to pair your phone, and stuff like that.
We rely heavily on the UConnect team to assist with all CarPlay, Bluetooth, and software concerns.

Diamond
Ram Cares
 
Well -- the dreaded UConnect error is back -- pops up every few minutes.
I dont get it!!
Same here "UConnect box needs service" error. Problem started at 1,100 miles, 5 visits and a 6th one coming in a week. Ram's engineering team has not been able to find the issue.
 
Same here "UConnect box needs service" error. Problem started at 1,100 miles, 5 visits and a 6th one coming in a week. Ram's engineering team has not been able to find the issue.
Hi there, feel free to send our team a private message for an extra layer of support alongside the dealer.

Diamond
Ram Cares
 
Same here "UConnect box needs service" error. Problem started at 1,100 miles, 5 visits and a 6th one coming in a week. Ram's engineering team has not been able to find the issue.
I had that message pop up early on my 8.4 Uconnect with my ‘22 2500 CTD. Never could figure it out and others I read about the same…..replace the module, loose connection, reboot radio and/or download newest software. I just keeped clearing it when popped up.
 

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