Etorque generator noise

[Marine6212]

Well good luck but I doubt it, mines been waiting since December 28th and when it went in it was we'll have it next week. Ohh we'll have it in 2 weeks blahblah went on for a month or so called Stellantis and created a case and was told I'm on the priority list there's 6,000 on backorder or whatever and being expedited. We'll it's June now and got my weekly email case update no ETA and no changes to report.....it's a joke at this point

I wonder if you got one from a salvage yard?
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[Rparazine]

I can now be added to the long list of people with this same issue. My truck has been in the shop over five weeks. Part is on backorder with no estimated arrival date. It’s sad that a warranty part that is commonly bad is not readily available. My dealer also has no courtesy cars available. So I’ve been stuck for the past five weeks with no vehicle. And will not have one for the foreseeable future. The only communication I get from my dealer is when I contact them.

 

[frisby5]

I can now be added to the long list of people with this same issue. My truck has been in the shop over five weeks. Part is on backorder with no estimated arrival date. It’s sad that a warranty part that is commonly bad is not readily available. My dealer also has no courtesy cars available. So I’ve been stuck for the past five weeks with no vehicle. And will not have one for the foreseeable future. The only communication I get from my dealer is when I contact them.

Is the bearings bad ?

 

[Rparazine]

Not sure. First I was told it was the tensioner belt and it would be $640. Dealer replaced the belt and that didn’t fix the issue. I was then told it was the eTorque system and the cost would be $2,000+. Thankfully I had read this forum and asked about a warranty. My, truck is a 2020 and has 77,000 miles on it, so it’s under warranty. If I hadn’t asked I would’ve been billed. Now I’m impatiently waiting…

 

[frisby5]

Not sure. First I was told it was the tensioner belt and it would be $640. Dealer replaced the belt and that didn’t fix the issue. I was then told it was the eTorque system and the cost would be $2,000+. Thankfully I had read t forum and asked about a warranty. My, truck is a 2020 and has 77,000 miles on it, so it’s under warranty. If I hadn’t asked I would’ve been billed. Now I’m impatiently waiting…

Once they found out it was a warranty and they were not making money your truck was moved to the back of the line.