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I agree. I still have not been able to speak with someone. The rep at ram only told me that the VG1 for the CHMSL is on my account so now I am doubting that its even been addressed.
I contacted @RamCares and explained the situation as well as typing it on the survey Ram sent me. I did get a call from Ram and @RamCares thinks I am not covered for this problem. I am still trying to get in touch with Nancy at Ram but her mailbox is full. I am at least hopeful at this point...
So the dealer feels it should be covered. My vin is not showing up in the VIP which is what dealers look at. The service advisor said open a case with customer service. They just closed the case with no explanation and hung up on me. I have called multiple times with no information and they...
So my 2019 ram is leaking with a crack in the backlite. I was told my vin was not included in the repair. I have a very early truck that was built in late 2018 for Delivery in February 2019. Has anyone else had this problem? I can't seem to get anywhere with customer service because they just...
I did try this and it didn't work. I had the dash recovered in a vinyl that matched the leather. It did make it more difficult to remove the leather when it was recovered.
I changed my tensioner while it was still under warranty because it was only 100 and the thought of having to leave it at the dealer and get a ride etc was not worth it. It is straight forward. There will be a pin in the new one. Remove old one after taking the belt off. Put new one in and put...
Has anyone tried to see if they can sand and re-clear this part? Might be worth a try. The price is over 200 plus shipping now.
Anyone have luck with getting covered with the mopar auto appearance warranty?
about $2500. It was more than I wanted to spend but now I know it wont happen again. leather on a dash is a waste. it shrinks because its a natural product. The vinyl looks great and only the most critical person would even notice.
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