Recent content by gshaw1967

Well I have been working with Ram Cares and finally will get the truck in the shop to be repaired on Monday, 9/27. I found out that Ram Cares will cover the cost minus taxes. They aren't able to cover the taxes. I'm "ok" with that. So by next Wednesday that bubble should be gone (which just...

Yea no kidding, I think you called that one right, never heard a peep. But FCA seems to helping out anyway!

Well great news after reaching out to Ram Customer Care, they indicated that they would help me get the dash fixed. I'll keep everyone posted as to how this works out. I really appreciate all of your suggestions! More importantly, it shows that FCA stands by their vehicles and I'm very grateful!

The bigger problem is that some vendors cover things like this and some don't. But you are correct I should have read the fine print of the warranty. I bought the truck only because of the 7yr unlimited mile warranty, mostly because I came from Ford and was worried about Ram Quality. Thanks...

T Thanks Hasti17, that's kinda what I was thinking also with a syringe and adhesive. Didn't think about the wax paper thou. Thanks for the suggestion!!

Yes, I know your right. I have opened a case with the Ram support team. They are to reach out to me in 24hrs to see if there is any help they can provide. I'll keep you posted. That said, has anyone repaired this dash issue themselves? I'd be interested in how you did it.

Thanks for that info. I'm in the process of finding out that I have the Max Warranty which is supposed to cover over 5,000 items. Here is what it says is not covered: WHAT’S NOT COVERED UNDER OUR MAXIMUM CARE SM PLANS The only parts and labor not covered: • Maintenance Services and items used...

The dealer claimed that all soft-touch spots and leather is only covered by the 36,000-mile warranty. Then they said that the bumper to bumper doesn't cover several items. I wasn't smart enough to ask where it says that soft-touch items and leather. I'm really hoping @RamCares can explain or...

I"m really hoping that @RamCares will jump in here at some point.

I'm just disappointed that the dash which doesn't get any wear & tear wouldn't be covered. Or the fact that FCA touts the amount of leather in the 1500 but doesn't cover it. Finally, I wasn't connecting leather to the price point and only mention the price because it was an enormous amount...

Thanks that's what I was looking for!

Yes, I have tint on everything but the windshield. I also use a sun blocker during the day.

Probably so, it was the 7-year unlimited mile FCA warranty. No, I'm not in the 36000 manufacturer's warranty but incorrectly assumed this was an extension of that warranty. Finally, the price of the truck seems totally relevant to me. It's the most expensive vehicle have ever purchased...

Yep, not shut completely kind of a pain in the arc!

I'm so angry my head could explode! So, I have a 2019 Ram 1500 Limited. I paid $64,000+ and $3500 for an extended warranty. Now the leather on the dash is peeling and I was told that nothing covers the leather or soft surfaces. Seriously, my extended warranty doesn't cover it. Nope!! The...